Scheduling Coordinator

Swipejobs; Fort Lauderdale (FL); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k options

Great team

Job summary

Swipejobs is seeking a bilingual healthcare scheduler for a REMOTE role. You will handle high-volume patient calls, schedule appointments, and collect demographics from a fully remote, EST-hour aligned team.

The position emphasizes excellent communication, empathy, professionalism, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality.

Qualifications

• 2 years of Healthcare-Related field experience preferred.
• Strong customer orientation and servicing skills.
• Consistently displays professionalism and positive rapport with fellow employees.
• Demonstrate initiative in accomplishing department and company-wide goals.
• Excellent communication skills with patients over the phone in an energetic and empathetic manner.
• Ability to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously.
• Detail-oriented and well-organized.
• Flexible schedule.
• Computer literate.
• Bilingual English and Spanish.

Responsibilities

• Receives patient calls in a high-volume call center environment and schedules the patient with the correct provider.
• Uses various systems to check appointment availability and schedule accordingly.
• Collects patient demographic information including insurance coverage and medical history.
• Educates patient on referral process and arranges diagnostic testing as needed.
• Understands treatment protocols and providers involved in eye and vision care.
• Maintains patient confidentiality.
• Assists with additional tasks as assigned by the manager.

Skills

Bilingual: English & Spanish

Excellent communication

Customer service

Detail-oriented

Fast-paced multitasking

Professionalism & rapport

Computer literate

Flexible schedule

Education

2 years healthcare experience (preferred)

Job description

Job Description: Are you a bilingual professional looking for your next REMOTE role? Do you excellent communication skills?

Details

• $17 per hour pay rate
• Full Time
• Contract - 4 months
• Fully Remote - EST hours

What's in it for you?

• Health, Dental, Vision insurance offered
• 401k options
• Work with a great team!

Only considering candidates with the following:

• 2 years of experience in a Healthcare-Related field preferred
• Strong customer orientation and servicing skills
• Consistently displays professionalism and positive rapport with fellow employees.
• Demonstrate initiative in accomplishing department and company-wide goals.
• Excellent communication skills with patients over the phone in an energetic and empathetic manner
• Ability to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously.
• Detail-oriented and well-organized
• Flexible schedule
• Computer literate
• Bilingual: English and Spanish

Responsibilities

• Receives patient calls in a high-volume call center environment and is responsible for scheduling the patient with the correct type of provider.
• Utilizes various systems to determine appointment availability and schedule the appropriate appointment.
• Collects all relevant patient demographic information including insurance coverage, patient medical history etc.
• Can educate the patient on referral process and arrange for any diagnostic testing.
• Has fundamental understanding of the treatment protocols and specialty providers involved in managing diseases of the eye and vision care.
• Maintain patient confidentiality.
• Taking on any other responsibilities assigned by the manager

$17.00 / hr

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