Scheduling Coordinator

Advanced Dermatology & Skin Cancer Center, PLLC; Fayetteville (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Advanced Dermatology & Skin Cancer Center, PLLC is seeking a Scheduler to join our administrative team. You will handle inbound and outbound calls to schedule, remind, and follow up on appointments, process patient intake, and maintain accurate records.

The role includes resolving conflicts and producing schedules and reports for staff. Ideal candidates will have strong communication, teamwork, and data-entry skills, with a patient‑focused approach and attention to detail.

Qualifications

• Excellent communication skills in customer service are required.
• Ability to align with company standards and values in scheduling.
• Kindness and willingness to accommodate patients, clients, or staff.
• Proficiency with data entry and generating reports and schedules.

Responsibilities

• Speak with patients over the phone to schedule, remind, and follow up on appointments.
• Email or mail reminders to patients when appropriate.
• Add, cancel or change appointments in the schedule.
• Perform patient intake and file all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports for administrative staff.
• Schedule and manage outside referrals.

Skills

Communication skills

Team collaboration

Empathy

Data entry

Reporting

Tools

Microsoft Office

Scheduling software

Job description

Advanced Dermatology & Skin Cancer Center, PLLC is hiring a talented Scheduler professional to join our team. If you're excited to be part of a winning team, Advanced Dermatology & Skin Cancer Center, PLLC is a great place to grow your career.

Responsibilities:

• Speak with patients over the phone in order to schedule, remind and follow up on appointments.
• Email or mail reminders to patients when appropriate.
• Add, cancel or make changes to appointments in the organization's schedule.
• Perform patient intake, including the completion and filing of all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports as they are requested by administrative staff.
• Schedule and work outside referrals.

Qualifications:

• Excellent communication skills in customer service and experience working as a company team member.
• Ability to fulfill the company's standards and values when performing scheduling tasks.
• Display kindness and be open to providing scheduling accommodations to patients, clients, or staff.
• Computer competency for data entry and the production of reports and schedules.
• Have an eye for detail and organization.