Scheduling Coordinator

HomeCare Advocacy Network of Southwest Iowa; Council Bluffs (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay ($18-22/hour)

Paid time off

Onsite team environment

Paid holidays

Job summary

HomeCare Advocacy Network of Southwest Iowa is seeking a Scheduling Coordinator to join our onsite team in Council Bluffs, IA. This full-time role focuses on coordinating caregiver and client schedules to ensure reliable, compassionate care on time, every time.

You will build relationships with clients, care advocates, and team members while maintaining records and handling on-call rotations. Competitive pay and comprehensive benefits are included.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Professional demeanor and customer-first mindset.
• Ability to work independently and in a fast-paced office environment.

Responsibilities

• Coordinate and optimize daily schedules for caregivers and clients.
• Build trusting relationships with clients and team members.
• Solve challenges with a positive, can-do attitude.
• Maintain accurate records while juggling multiple priorities.
• Be a go-to resource for excellent service and support.
• Follow an on-call rotation.

Skills

Communication skills

Organizational skills

Multitasking

Professional demeanor

Customer-first mindset

Tools

Microsoft Word

Excel

WellSky Personal Care

Job description

Join Our Team as a Scheduling Coordinator!

Location: Council Bluffs, IA (Onsite)
Position Type: Full-time
Wage: $18-$22/HR
Perks: Paid time off + a dynamic and supportive team environment

Are you a natural problem-solver with a passion for helping others? Do you thrive in fast-paced, people-focused environments? If so, HomeCare Advocacy Network of Southwest Iowa (HCAN of SWI) is looking for you!

We're seeking an enthusiastic Scheduling Coordinator to join our team in Council Bluffs. This is more than just a job-it's an opportunity to make a real difference in people's lives every day.

What You'll Do

As a Scheduling Coordinator, you'll be the go-to between our clients and Care Advocates. Your mission? Ensure that clients receive reliable, compassionate care-on time, every time.

You'll:

• Coordinate and optimize daily schedules for caregivers and clients
• Build trusting relationships with clients and team members
• Solve challenges with a positive, can-do attitude
• Maintain accurate records while juggling multiple priorities
• Be a go-to resource for excellent service and support
• Follow an on-call rotation

This role is perfect for someone who's organized, proactive, and enjoys working with people in a meaningful way.

Why You'll Love Working Here

Mission-Driven Work: Be part of a company that's changing lives through quality home care.

Team Culture: Work with an energetic, friendly team that values support, fun, and collaboration.

Growth Opportunity: Build your skills and grow in a role that rewards initiative and care.

You're a Great Fit If You Have...

• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• A calm and friendly phone manner
• High discretion and integrity when handling confidential information
• Proficiency in Microsoft Word and Excel
• Experience with WellSky Personal Care (a plus, not required)
• A professional demeanor and customer-first mindset
• The ability to work independently in a fast-paced office environment

Perks & Benefits

• Competitive pay ($18-22/hour)
• Added stipend for On Call
• Paid Time Off after 90-days of employment
• Paid Holidays
• Paid mileage
• Health, dental, vision, and pet insurance options available.
• Early pay through ZayZoon
• A fun, supportive team that truly cares about what we do
• A chance to grow your skills and career in the home care industry