Onsite Care Scheduler & Client Support

HomeCare Advocacy Network of Southwest Iowa; Council Bluffs (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay ($18-22/hour)

Paid time off

Onsite team environment

Paid holidays

Job summary

HomeCare Advocacy Network of Southwest Iowa is seeking a Scheduling Coordinator to join our onsite team in Council Bluffs, IA. This full-time role focuses on coordinating caregiver and client schedules to ensure reliable, compassionate care on time, every time.

You will build relationships with clients, care advocates, and team members while maintaining records and handling on-call rotations. Competitive pay and comprehensive benefits are included.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Professional demeanor and customer-first mindset.
• Ability to work independently and in a fast-paced office environment.

Responsibilities

• Coordinate and optimize daily schedules for caregivers and clients.
• Build trusting relationships with clients and team members.
• Solve challenges with a positive, can-do attitude.
• Maintain accurate records while juggling multiple priorities.
• Be a go-to resource for excellent service and support.
• Follow an on-call rotation.

Skills

Communication skills

Organizational skills

Multitasking

Professional demeanor

Customer-first mindset

Tools

Microsoft Word

Excel

WellSky Personal Care

Job description

HomeCare Advocacy Network of Southwest Iowa is seeking a Scheduling Coordinator to join our onsite team in Council Bluffs, IA. This full-time role focuses on coordinating caregiver and client schedules to ensure reliable, compassionate care on time, every time.

You will build relationships with clients, care advocates, and team members while maintaining records and handling on-call rotations. Competitive pay and comprehensive benefits are included.