Scheduling Coordinator

HomeCare Advocacy Network/ Southwest Iowa; Council Bluffs (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

On-call stipend

Paid time off

Paid holidays

Paid mileage

Health insurance

Dental insurance

Vision insurance

Pet insurance

Early pay via ZayZoon

Supportive team environment

Job summary

HomeCare Advocacy Network of Southwest Iowa is hiring a Scheduling Coordinator in Council Bluffs, IA. This onsite role focuses on coordinating daily schedules for caregivers and clients to ensure reliable, compassionate care.

Join a team that values organization, strong communication, and a customer-first approach, with on-call rotation and growth opportunities in home care services.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• A calm and friendly phone manner.
• High discretion and integrity when handling confidential information.
• Proficiency in Microsoft Word and Excel.
• Experience with WellSky Personal Care (a plus, not required).
• A professional demeanor and customer-first mindset.
• Ability to work independently in a fast-paced office environment.

Responsibilities

• Coordinate and optimize daily schedules for caregivers and clients.
• Build trusting relationships with clients and team members.
• Solve challenges with a positive, can-do attitude.
• Maintain accurate records while juggling multiple priorities.
• Be a go-to resource for excellent service and support.
• Follow an on-call rotation.

Skills

Communication

Organization

Multitasking

Phone etiquette

Discretion

Tools

Microsoft Word

Excel

WellSky Personal Care

Job description

Join Our Team as a Scheduling Coordinator!

Location: Council Bluffs, IA (Onsite)
Position Type: Full-time
Wage: $18-$22/HR
Perks: Paid time off + a dynamic and supportive team environment

Are you a natural problem-solver with a passion for helping others? Do you thrive in fast-paced, people-focused environments? If so, HomeCare Advocacy Network of Southwest Iowa (HCAN of SWI) is looking for you!

We're seeking an enthusiastic Scheduling Coordinator to join our team in Council Bluffs. This is more than just a job-it's an opportunity to make a real difference in people's lives every day.

What You'll Do

As a Scheduling Coordinator, you'll be the go-to between our clients and Care Advocates. Your mission? Ensure that clients receive reliable, compassionate care-on time, every time.

You'll:

• Coordinate and optimize daily schedules for caregivers and clients
• Build trusting relationships with clients and team members
• Solve challenges with a positive, can-do attitude
• Maintain accurate records while juggling multiple priorities
• Be a go-to resource for excellent service and support
• Follow an on-call rotation

This role is perfect for someone who's organized, proactive, and enjoys working with people in a meaningful way.

Why You'll Love Working Here

Mission-Driven Work: Be part of a company that's changing lives through quality home care.

Team Culture: Work with an energetic, friendly team that values support, fun, and collaboration.

Growth Opportunity: Build your skills and grow in a role that rewards initiative and care.

You're a Great Fit If You Have...

• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• A calm and friendly phone manner
• High discretion and integrity when handling confidential information
• Proficiency in Microsoft Word and Excel
• Experience with WellSky Personal Care (a plus, not required)
• A professional demeanor and customer-first mindset
• The ability to work independently in a fast-paced office environment

Perks & Benefits

• Competitive pay ($18-22/hour)
• Added stipend for On Call
• Paid Time Off after 90-days of employment
• Paid Holidays
• Paid mileage
• Health, dental, vision, and pet insurance options available.
• Early pay through ZayZoon
• A fun, supportive team that truly cares about what we do
• A chance to grow your skills and career in the home care industry