Scheduling Coordinator

Qualicare Home Care Corpus Christi; Corpus Christi (TX); Hybrid; USD 32,000 - 46,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Part-time to full-time hours

Continuing education programs

Making a difference in the lives of那些

Job summary

A home care services provider in Corpus Christi is seeking compassionate Scheduling Coordinators. The role involves organizing caregiving schedules and handling client inquiries. Ideal candidates should possess strong customer service skills and attention to detail, with the ability to learn scheduling software. This position offers flexible work opportunities and contributes to enhancing the quality of life for clients dealing with medical and age-related challenges.

Qualifications

• Knowledgeable in Windows applications or willing to learn.
• Experience with scheduling software or willing to learn.
• Strong customer service and problem-solving skills.

Responsibilities

• Schedule clients with caregiving services.
• Monitor referral trends and adjust staffing accordingly.
• Respond to client inquiries immediately.
• Track client/staff documentation and assess satisfaction.
• Handle incidents/complaints and relay information to management.
• Assesses client satisfaction.
• Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Administrator and/or Care Coordinator immediately.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Tools

Windows applications

Scheduling software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Benefits/Perks

• Part-time to full-time hours
• Competitive Wages
• Continuing education programs
• Making a difference in the lives of those dealing with medical illnesses and age-related complications
• Career Advancement
• Free education and training with QPath Career Pathways Program

Company Overview

Qualicare Home Care Corpus Christi is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers Concierge Home Care Services that focus on providing the best quality of life for our clients and peace of mind for their families.

Job Summary

The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Home Care Corpus Christi. She/he organizes and schedules employees for referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization’s policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator. Scheduling Coordinator will be trained to provide home care services in the event of emergency situations. Qualicare Home Care Corpus Christi provides services as agreed.

Responsibilities

• Effectively meets the needs of each client by scheduling the client with caregiving services
• Monitors referral trends and anticipates increases/decreases
• Responds to client/employee inquiries immediately
• Ensures all relevant information is received either in written/verbal/electronic format
• Assists with tracking and validating client-related and staff-related documentation
• Assesses client satisfaction
• Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Administrator and/or Care Coordinator immediately

Qualifications

• Knowledgeable in or able and willing to learn Windows applications
• Experience with or able and willing to learn scheduling software.
• Strong customer service skills
• High attention to detail
• Strong problem-solving skills

Flexible work from home options available.