Scheduling Coordinator

Remote Jobs; Akron (OH); Remote; USD 21,000 - 30,000; Full time

Job summary

Remote Jobs in the United States is seeking a Scheduling Coordinator to bridge patient needs with availability while handling complex appointment requests in a fast-paced environment. The role requires extensive telephone communication and the ability to juggle multiple priorities on a remote, full-time basis.

Key duties include entering and validating medical and demographic data, supporting staff, handling patient inquiries, arranging interpreter services, and contributing to a positive

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service is required.
• Basic knowledge of medical terminology is preferred.

Responsibilities

• Enters and validates medical, demographic, insurance, and financial data in the appropriate system, along with creating accurate appointments.
• Provides support and back up assistance as deemed necessary.
• Handles a wide variety of patient inquiries regarding physicians and services.
• Identifies the need for and accurately schedules interpreter services.
• Meets productivity and quality standards as stipulated by departmental goals.
• Functions as an integrated team member and works collaboratively with other staff across the system to improve patient experience.
• Maintains a clean and organized work area.
• Will be cross-trained to perform other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Organization

Written communication

Verbal communication

Education

High school diploma or GED

Tools

MS Office

Epic software

Job description

40 hrs. / weekly

Full- Time Days

Remote

Summary:

The scheduling coordinator role is responsible for coordinating services between patient's needs and availability. The role handles complex appointment requests and requires extensive telephone communication, customer interface, and the ability to handle multiple priorities while working independently in a fast-paced environment.

Responsibilities

1. Enters and validates medical, demographic, insurance, and financial data in a timely manner in the appropriate system, along with creating accurate appointments.
2. Provides support and back up assistance as deemed necessary.
3. Handles a wide variety of patient inquiries regarding physicians and services.
4. Identifies the need for and accurately schedules interpreter services.
5. Met productivity and quality standards as stipulated by departmental goals.
6. Functions as an integrated team member and works collaboratively with other staff across the system to improve patient experience.
7. Maintains a clean and organized work area.
8. Will be cross-trained to perform other duties as assigned.

Technical Expertise

• Demonstrated ability to use PCs (and toggle between multiple applications), MS office, and multi-line phone experience preferred. Epic software experience is preferred.
• Keyboarding/data entry skills required.
• Organization skills with attention to detail required.
• Notable client service, communication, and relationship building skills required.
• Ability to function both independently and as a team player in a fast-paced environment required.
• Must have strong written and verbal communication skills and excellent spelling.

Education and Experience

• High school diploma or GED required.
• Minimum 2 years of experience in patient registration, scheduling, and/or customer service is required.
• Basic knowledge of medical terminology is preferred.

Full Time

FTE: 1.000000

Status: Remote