Scheduling and Financial Clearance Supervisor

BHS; Jeffersontown (KY); On-site; USD 60,000 - 75,000; Full time

Job summary

Baptist Health in Louisville, KY seeks a Scheduling and Financial Clearance Supervisor to lead the Financial Clearance Center team and support the Center Manager in staff leadership and day-to-day operations ensuring efficient patient access and strong financial clearance.

The role emphasizes overseeing order intake, insurance verification, prior authorizations, compliance, and patient financial experience, with a focus on service excellence and cost-effective operations.

Qualifications

• Minimum three years experience in Access Services related supervisory/management position.
• College graduate with degree in business functions or health care or equivalent experience.
• Requires knowledge of medical terminology, preadmission, authorization, verification, insurance, reimbursement contracts and departmental policies and procedures.
• Requires knowledge of the legal aspect of Access Services, including state and federal regulations regarding patient access.

Responsibilities

• Oversee and train Financial Clearance Center staff and assist the Center Manager.
• Assist with obtaining and validating orders, insurance verification, and prior authorizations.
• Support tactical/operational decisions to sustain customer service and financial results.
• Ensure compliance and improved patient access and reduced denials/delays.

Skills

Staff supervision

Leadership

Insurance verification

Education

College degree in business or healthcare

Tools

Access Services software

Job description

Summary

Job Description:

Baptist Health is looking for a Scheduling and Financial Clearance Supervisor to join our team in Louisville, KY

The Financial Clearance Center Supervisor assists the Financial Clearance Center Manager with provision of leadership to Financial Clearance Center staff. The Supervisor is responsible for supporting and training staff for the following duties: obtain and validate orders, insurance verification, obtaining prior authorizations from insurance companies, compliance, pre-service estimates, payment plans, scheduling, pre-registration and Medicaid referrals and charity pre-screening. The supervisor assists the manager with tactical and operational decisions to sustain a high level of customer service, staff satisfaction and to generate optimal financial results. The goals of the center are to provide excellent customer service, improve financial clearance and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of the Patient Financial Experience. Effective Financial Clearance ensures a seamless patient financial experience.

Requirements

• Minimum three years experience in Access Services related (registration, patient accounting, financial clearance) supervisory/management position required. College graduate with degree in business functions or health care or equivalent experience.

• Requires knowledge of medical terminology, preadmission, authorization, verification, insurance, reimbursement contracts and departmental policies and procedures.

• Requires knowledge of the legal aspect of Access Services, including state and federal regulations regarding patient access, along with other hospital responsibilities.

Baptist Health is an Equal Employment Opportunity employer.