Patient Access Supervisor

Baptist Health; Lexington (KY); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Baptist Health in Lexington, KY is seeking a Patient Access Supervisor to support the Patient Access Manager/Regional Director. The role involves leading the Patient Access department in insurance verification, pre-registration, and registration, with a focus on delivering excellent customer service and achieving strong financial outcomes.

The supervisor assists with tactical decisions to sustain service quality, reduce denial-related delays, and support the continued development of Patient

Qualifications

• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience.

Responsibilities

• Lead and assist with management of the Patient Access department, including oversight of insurance verification, pre-registration, and registration processes.
• Support tactical and operational decisions to sustain customer service excellence and optimize financial results.
• Contribute to development of Patient Access to expand services and business functions.

Skills

Supervisory experience

Education

High School Diploma or equivalent

Job description

Job Description

Baptist Health is looking for a Patient Access Supervisor to join our team in Lexington, KY

The Patient Access Supervisor assists the Patient Access Manager/Regional Director with management and provision of leadership to Patient Access department performing duties which include insurance verification, pre-registration, collection of patient payments, document distribution, financial triage, and registration. The Patient Access Supervisor assists the Patient Access Manager/Regional Director with tactical and operational decisions to sustain a high level of customer service and to generate optimal financial results. The goals of the unit are to provide excellent customer service, improve patient access to care and reduce operating expenses associated with payment denials/delays. The supervisor is responsible for assistance with further development of Patient Access to incorporate additional patient services and business functions as set forth by the AVP, Patient Access and Financial Clearance Services

Requirements

• High School Diploma or equivalent.
• Minimum three years experience in Access Services related field (registration, patient accounting, and financial services) or one year of supervisory/management experience required.

Baptist Health is an Equal Employment Opportunity employer.