Scheduling and Compliance Coordinator

North Carolina Community College System; Graham (NC); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Full Time Benefits

Job summary

Alamance Community College is seeking a Scheduling and Compliance Coordinator to lead scheduling, enrollment reporting, and regulatory compliance across the college.

You will supervise staff, coordinate data for state reviews, ensure FERPA and college policies are followed, and collaborate with Registrar offices to maintain accurate records and timely reporting.

Qualifications

• Associate degree in business administration, information systems, public administration, data management, or related field.
• Three to five years of progressively responsible experience in higher education administration, student services, enrollment services, institutional research, compliance, records management, scheduling, or related administrative function.
• Experience interpreting, applying, and monitoring compliance with federal, state, and institutional regulations, policies, and procedures.
• Experience preparing, auditing, analyzing, or reporting institutional, enrollment, or compliance-related data.
• Experience supervising staff or leading operational processes, projects, or cross-functional initiatives.
• Proficiency with Microsoft Office or Google Workspace, including advanced spreadsheet skills.

Responsibilities

• Lead scheduling creation and related operational processes.
• Audit, troubleshoot, and ensure accuracy of scheduling and roster data.
• Ensure timely reporting of attendance statuses and grades through Self-Service.
• Coordinate data for state compliance reviews and audits.
• Provide leadership and supervision for staff to ensure regulatory compliance.
• Collaborate with Registrar and campus stakeholders to resolve scheduling and reporting issues.
• Maintain FERPA confidentiality and College data policies.

Skills

Attention to detail

Data analysis

Project management

Cross-functional collaboration

Problem solving

Education

Associate degree in Business Administration or related field

Bachelor’s degree in related field (preferred)

Tools

Ellucian Colleague

Self-Service

Colleague FSM/Reports

Microsoft Office

Google Workspace

Job description

Salary Grade

$67,000.00 - $77,050.00 Annually

Full Time Benefits

Job Reports To

Director of Research and Institutional Effectiveness

Job Category

Technical & Paraprofessional

Application Period

Opens: 09/15/2026

Closes: 10/04/2026

Target Start Date

Expected Work Hours

This is a full-time position, 40 hours/week, typically M-F. Flexibility is required to meet the department's needs, including days, evenings, and weekend sessions.

Employment Type

Full-Time Exempt

Minimum Qualifications

Education and/or Experience Required

Associate degree from an accredited institution in business administration, information systems, public administration, data management, or a related field.

Three to five years of progressively responsible experience in higher education administration, student services, enrollment services, institutional research, compliance, records management, scheduling, or a related administrative function.

Experience interpreting, applying, and monitoring compliance with federal, state, and institutional regulations, policies, and procedures.

Experience preparing, auditing, analyzing, or reporting institutional, enrollment, or compliance-related data.

Experience supervising staff or leading operational processes, projects, or cross-functional initiatives.

Demonstrated ability to manage multiple priorities, meet deadlines, analyze information, solve problems, and maintain a high level of accuracy in a fast-paced environment.

Proficiency with Microsoft Office or Google Workspace, including advanced spreadsheet skills.

Preferred Qualifications

Bachelor’s degree from an accredited institution in a related field.

Experience working in a North Carolina Community College System institution.

Experience with Ellucian Colleague, Informer, Self-Service, or comparable enterprise information systems.

Experience with section scheduling, enrollment reporting, FTE reporting, regulatory reporting, compliance reviews, or quality assurance activities within higher education.

Experience developing procedures, training materials, or operational documentation.

The ideal candidate: Demonstrates exceptional attention to detail and a commitment to data accuracy, compliance, and continuous improvement.

Is highly organized and effectively manages multiple priorities, deadlines, and complex operational processes while maintaining accuracy.

Demonstrates strong project management, critical thinking, analytical, and problem-solving skills with the ability to anticipate needs, make sound decisions, and implement practical solutions.

Communicates effectively with faculty, staff, administrators, and external stakeholders while building collaborative working relationships.

Exercises sound judgment, professionalism, and discretion when handling confidential and sensitive information.

Interprets regulations, policies, and technical guidance and translates them into consistent operational practices.

Leads others effectively while fostering collaboration, accountability, and a positive team environment.

Is adaptable, resourceful, and comfortable working in an environment with changing priorities and regulatory requirements.

Learns new technologies quickly and leverages technology to improve efficiency, accuracy, and service

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Analytical – Synthesizes complex or diverse information; collects and researches data.

Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts inwritten form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Written Communication – Able to read and interpret written information.

Business Acumen – Aligns work with strategic goals.

Cost Consciousness – Works within approved budget; conserves organizational resources.

Diversity – Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance – Dresses appropriately for position.

Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation – Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity – Completes work in a timely manner.

Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to calculate and apply concepts of basic Mathematics. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills To perform this job successfully, an individual should have general knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

Classroom Setting ______

Inside ________

Office Setting ___X_____

Loading Dock ________Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

Position Description

Summary The Scheduling and Compliance Coordinator provides leadership and oversight for the College’s scheduling, enrollment reporting, and regulatory compliance functions. This position is responsible for coordinating section creation and scheduling processes, ensuring the accuracy and integrity of institutional data, overseeing state and federal reporting requirements, and maintaining compliance with applicable regulations and reporting standards. The position supervises assigned staff, leads compliance reviews and audits, provides Veterans Services compliance oversight, and collaborates with departments across the College to promote accurate reporting, efficient processes, and effective use of institutional systems. Through continuous process improvement, training, and operational support, the Scheduling and Compliance Coordinator helps ensure the integrity of institutional data and supports informed decision-making, regulatory compliance, and student success

Example of Duties

Essential Duties and Responsibilities include the following. Other duties may be assigned. Scheduling and Section Management

Responsible for Colleague section creation and scheduling related functions and activities.

Plan, coordinate, and oversee section creation, scheduling, and related operational processes.

Audit, troubleshoot, and ensure the accuracy of SECT and related Colleague mnemonics.

Oversee, audit, troubleshoot, and ensure the accuracy of Self-Service web and paper rosters, including the review, updating, and correction of related system records.

Ensure accurate and timely reporting of never attended statuses and no-show (NS) grades submitted by faculty through Self-Service.

Compliance, Reporting, and FTE Administration

Coordinate the collection, preparation, and summarization of data for state compliance reviews and bi-annual audits.

Perform and lead the detailed review, maintenance, and preparation of non-credit section files for compliance reviews and bi-annual audits.

Provide compliance oversight of Veterans Services certification processes through internal auditing, reviewing activities performed by School Certifying Officials to ensure adherence to federal regulations, state requirements, and College policies and procedures.

Coordinate the preparation and submission of Fall and Spring Estimated FTE reports for Curriculum, Occupational Extension, Basic Skills (ESL and College and Career Readiness).

Oversee the collection, review, and submission of Institutional Class Report (ICR) data, ensuring the accuracy of FTE figures and making necessary adjustments to erroneous records.

Prepare, audit, correct, and submit XPA reports, including but not limited to underage reports, curriculum/continuing education overlap reports, and work-based learning reports.

Prepare and submit required reports to the North Carolina Community College System (NCCCS), the College Board of Trustees, internal stakeholders, and external agencies.

Prepare and provide FTE, enrollment, and related reporting data to College departments as needed. Leadership, Process Improvement, Records Management

Provide leadership and supervision for assigned staff to ensure compliance with College, state, and regulatory requirements, including monitoring daily activities and professional development.

Organize and oversee records maintenance, including retention of attendance records, attendance verification documentation, and section change documentation.

Research, evaluate, and implement new procedures, technologies, and system enhancements to improve compliance processes and operational efficiency.

Recommend policies, procedures, and regulatory controls that promote compliance, efficiency, and best practices.

Ensure the confidentiality and security of student educational records in accordance with the Family Educational Rights and Privacy Act (FERPA), state law, North Carolina Community College System records retention requirements, administrative code, and College policies and procedures.

Collaboration, Training, and Professional Development

Collaborate with the Registrar, Assistant Registrars, Deans, Program Directors/Department Heads, College and Career Readiness, and other campus stakeholders to resolve scheduling, compliance, and reporting issues.

Provide training and ongoing subject matter expertise to Deans, Program Directors/Department Heads, Coordinators, and other campus stakeholders regarding scheduling, section creation, attendance tracking, FTE reporting, Colleague functionality, and related compliance requirements.

Participate in ongoing professional development to maintain current knowledge of scheduling, enrollment reporting, attendance tracking, FTE reporting, Colleague functionality, and applicable state and system regulations.

Serve on College committees as assigned, providing subject matter expertise.

Supervisory Responsibilities

This position has supervisory responsibilities. ____X____

This position does not have supervisory responsibilities. __________

Alamance Community College – Human Resources – [e-mail]