Scheduling Analyst II — Workforce Analytics & Optimization

Hard Rock International; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Hard Rock International is seeking a Scheduling Analyst II to optimize workforce efficiency across Seminole Hard Rock properties. The role develops data-driven staffing plans and property schedules to meet demand, service standards, and labor requirements.

You will collaborate with Operations, HR, and Finance to ensure compliant labor deployment and consistent service delivery at a Tampa Bay area property. Strong analytical and communication skills are essential for success.

Qualifications

• Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred
• Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred)
• Strong understanding of labor standards, scheduling optimization, and compliance frameworks
• Excellent organizational skills with keen attention to detail and accuracy
• Ability to communicate effectively and collaborate across functions

Responsibilities

• Labor planning & scheduling: Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals
• Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements
• Coordinate with department leaders to balance workforce efficiency with service quality
• System administration & Data management: Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions)
• Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records
• Performance analysis & continuous improvement: Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making
• Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction
• Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence
• Cross functional collaboration: Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets
• Communicate schedule updates and staffing insights clearly to leaders and team members

Skills

Workforce planning

Scheduling analytics

Cross-functional collaboration

Tools

Virtual Roster

Kronos

Amadeus RMS

Job description

Hard Rock International is seeking a Scheduling Analyst II to optimize workforce efficiency across Seminole Hard Rock properties. The role develops data-driven staffing plans and property schedules to meet demand, service standards, and labor requirements.

You will collaborate with Operations, HR, and Finance to ensure compliant labor deployment and consistent service delivery at a Tampa Bay area property. Strong analytical and communication skills are essential for success.