Scheduling Analysis Manager — Remote Leadership & Ops

CHG Healthcare; Utah; Hybrid; USD 93,000 - 180,000; Full time

Benefits offered by this job

401(k) retirement plan with company m

Medical and dental coverage

Onsite health centers and wellness

Flexible work schedules including work

Recognition programs with rewards

Family-friendly benefits including...

LinkedIn learning courses

Volunteer time off and matching grants

Tuition reimbursement programs

Job summary

CHG Healthcare seeks a Scheduling Analysis Manager in Utah to lead the Scheduling Analyst team, overseeing the day-to-day workflow between vendor and facility contacts. You will mentor analysts, create tailored metrics, and coordinate with internal partners to improve scheduling efficiency.

You will drive data-driven improvements using Locumsmart tools, manage cross-functional relationships, and participate in budgeting and KPI planning.

Qualifications

• Proven experience in scheduling, operations management, or a related field.
• Strong leadership skills with the ability to lead a people leader and manage a team.
• Excellent analytical, organizational, and problem-solving abilities.
• Demonstrated ability to manage relationships with outsourcing or third-party partners.
• Proficiency in scheduling and workforce management tools and systems.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Ability to work effectively with multiple technologies simultaneously.

Responsibilities

• Lead and mentor a manager responsible for daily oversight of the Scheduling Analyst team.
• Manage, mentor, and develop scheduling analysts, fostering accountability and continuous improvement.
• Create personalized metrics for each scheduling analyst based on business volume.
• Act as first escalation point and adviser for scheduling, timesheets, or related duties.
• Attend vendor meetings and communicate outcomes to scheduling analysts.
• Serve as liaison between internal teams and outsourcing partners.
• Oversee scheduling tools used by the SA team and ensure data accuracy.
• Leverage analytics to evaluate scheduling performance and drive improvements.
• Serve as final escalation point for scheduling issues and processes.
• Coordinate with HCO, Vendor Account Managers, Education, Implementation and Client Success.
• Advise on Locumsmart technology roadmap and tool enhancements.
• Maintain backlog in Development and prioritize enhancements.
• Create new workflows to improve efficiency and support growth.
• Collaborate with BI on reporting and KPI development.
• Build projections for department budget, hiring strategy, and KPIs.

Skills

Scheduling

Operations management

People leadership

Analytical skills

Vendor management

Communication

Cross-functional collaboration

Education

College level education or equivalent

4+ years healthcare staffing/VMS experience

Tools

Locumsmart Platform

Trello

Jira

Qgenda

ShiftAdmin

AMION

Microsoft Office

Job description

CHG Healthcare seeks a Scheduling Analysis Manager in Utah to lead the Scheduling Analyst team, overseeing the day-to-day workflow between vendor and facility contacts. You will mentor analysts, create tailored metrics, and coordinate with internal partners to improve scheduling efficiency.

You will drive data-driven improvements using Locumsmart tools, manage cross-functional relationships, and participate in budgeting and KPI planning.