Scheduler-Surgical Biller

AHMC Healthcare Inc.; San Gabriel (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

AHMC Healthcare Inc. in San Gabriel, CA is seeking a Surgical Scheduler to coordinate and schedule surgeries and procedures. You will verify patient information, secure authorizations, and communicate clearly with physicians’ offices and patients to ensure accurate timing and preparation.

You will enter data into the system, manage appointment times, and stay current with department changes while supporting the mission and core values of the hospital.

Qualifications

• High School diploma or equivalent.
• Basic knowledge of medical terminology.
• Excellent telephone communication skills.
• Basic computer skills.

Responsibilities

• Schedule surgeries/procedures requested by physician or other departments.
• Communicates effectively with physician, staff or other departments; follows procedure to secure date, day and time.
• Communicates availability and determines if time is suitable for physician and patient.
• Acquires all pertinent information to schedule surgery/procedure.
• Enters all information into computer.
• Ensures the appointment and arrival times are clear to the caller.
• Advises caller to relay arrival and preparation information to the patient.
• Requests authorization number.
• Obtains diagnosis information relating to specific surgery/procedure.
• Determines available time and prints scheduling form.
• Blocks a time slot once selected to avoid double bookings.
• Keeps current with department changes through direct communication.

Skills

Telephone communication

Medical terminology

Basic computer skills

Education

High School diploma or equivalent

Job description

Overview

• Schedules all surgery procedures; gives accurate start times to physicians and physicians’ offices; verifies insurance company and authorization number; maintains effective, ongoing communication with physicians’ offices, other departments and co-workers; assists with other department responsibilities as assigned.

• This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center’s strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

Responsibilities

• Schedule surgeries/ procedures requested by physician or other departments.
• Communicates effectively with physician, his staff or other departments. Follows procedure to secure available date, day and time for surgery/procedure to be performed.
• Communicates availability and determines if this time is suitable for the physician and his patient.
• Acquires all pertinent information schedule surgery/procedure.
• Enters all information into computer.
• Ensures the appointment time and arrival time is clear to calling party.
• Advises the calling party to relate all information to the patient regarding arrival time, preparation information in relation to a patient’s visit.
• Request authorization number.
• Obtains diagnosis information relating to specific surgery/procedure.
• Determine available time.
• Prints the scheduling form.
• Blocks a time slot as soon as it has been selected for an appointment; follows procedures to ensure no double bookings.
• Keeps current with any changes pertaining to the department by means of communication directly from the director or from information coming directly from an alternate.

Qualifications

High School graduate or equivalent

Basic knowledge of medical terminology required

Excellent telephone communication skills required

Basic computer skills