Scheduler/Service Coordinator

Ultimate Staffing; San Diego (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Ultimate Staffing in San Diego, CA is seeking a detail-oriented Scheduler/Service Coordinator to organize daily service appointments and technician routes, acting as the primary contact for customers and field teams.

You will manage high volumes of calls and emails, update systems accurately, support workflow coordination, and help ensure timely service delivery while maintaining exceptional service levels.

Qualifications

• High school diploma or equivalent required.
• Experience in scheduling, dispatching, service coordination, customer service, or admin support preferred.
• Strong organizational and multitasking abilities.
• Ability to prioritize tasks and meet deadlines in high-volume environment.
• Excellent communication and problem-solving skills.
• Comfortable working with multiple systems and software platforms.

Responsibilities

• Coordinate and schedule daily service appointments and technician routes.
• Serve as a primary point of contact for customers, field technicians, and internal teams.
• Manage a high volume of phone calls and emails while maintaining service levels.
• Support operational processes and workflow coordination.
• Maintain accurate records and assist with data validation and system updates.
• Help ensure timely service delivery and effective communication across teams.

Skills

Scheduling

Dispatching

Service coordination

Customer service

Administrative support

Organizational skills

Multitasking

Communication

Problem solving

Multiple systems

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Adobe Acrobat

SAP

Job description

Scheduler / Service Coordinator

San Diego, CA (92111) | Onsite

$22.14-$27.89/hour DOE

6-Month Contract Opportunity with Potential for Long-Term Employment

Schedule

• Monday-Friday
• Start time between 7:00 AM and 7:30 AM
• Full-time hours with a 1-hour lunch break

What You'll Do

• Coordinate and schedule daily service appointments and technician routes
• Serve as a primary point of contact for customers, field technicians, and internal teams
• Manage a high volume of phone calls and emails while maintaining exceptional service levels
• Support operational processes and workflow coordination
• Maintain accurate records and assist with data validation and system updates
• Help ensure timely service delivery and effective communication across teams

What We're Looking For

• High school diploma or equivalent
• Previous experience in scheduling, dispatching, service coordination, customer service, or administrative support
• Strong organizational and multitasking abilities
• Ability to prioritize tasks and meet deadlines in a high-volume environment
• Excellent communication and problem-solving skills
• Comfortable working with multiple systems and software platforms

Technical Skills

Required:

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel
• Adobe Acrobat

Preferred:

• SAP or other ERP/service management systems

Why Consider This Opportunity?

• Join a collaborative and supportive team
• Gain experience in a dynamic operations environment
• Opportunity to contribute to important organizational initiatives
• Potential for long-term career growth based on performance and business needs

If you're a detail-oriented professional who enjoys coordinating schedules, supporting field teams, and keeping operations running smoothly, we'd love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.