Scheduler-Receptionist - Radiology

Centinela; Bloomington (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Monroe Hospital in Bloomington, Indiana is seeking a Scheduler/Receptionist to join the Ancillary Services team. You will schedule tests across Radiology, Cardiac Cath Lab, and related services, and ensure accurate patient demographics and authorizations are captured in the system.

The role requires strong communication skills, ability to multitask, and experience in a hospital setting. This is a full-time day position with routine scheduling responsibilities and cross-department coordination.

Qualifications

• High School graduation or GED required.
• Knowledge of multiple insurance authorization requirements.
• 1-2 year hospital environment experience preferred.
• Knowledge of medical terminology.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• Strong clerical and computer skills.

Responsibilities

• Routinely schedules tests and procedure cases for all patients and coordinates with departments.
• Ensures accurate patient demographics and insurance authorizations are entered into the system.
• Notifies departments of services requiring equipment or supplies from outside vendors.
• Prepares and distributes the surgical schedule and on-call list to the appropriate departments.

Skills

Effective written and verbal comms

Multi-tasking

Analytical and problem solving

Customer service experience

Clerical and computer skills

Knowledge of medical terminology

Knowledge of insurance authorization

Education

High School/GED

Job description

Overview

At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team!

Monroe Hospital is a 32-bed community hospital located in beautiful Bloomington, Indiana. Monroe Hospital is committed to providing superior healthcare, ever mindful of each patient's individuality and unique needs. Monroe Hospital has been recognized by Healthgrades as a Patient Safety Excellence Award recipient, a distinction that places Monroe Hospital among the top 10% of all short-term acute care hospitals. For more information, please visit www.monroehospital.com.

Responsibilities

The Scheduler/Receptionist is directly accountable to the Director of Ancillary Services/Supervisor of Medical Imaging. The Scheduler/Receptionist routinely schedules tests/procedure cases for all patients where services occur as scheduled events. This may include but is not limited to; visits, Cardiac Cath Lab, Radiology, Respiratory Therapy. Coordinates with departments as necessary. Ensure that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable. Notifies departments as necessary of various services that may require equipment, instrumentation and supplies from outside vendors for scheduled surgeries. Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.

Qualifications

Education and Work Experience

• 1. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)


• 2. Knowledge of multiple insurance authorization requirements


• 3. 1-2 year previous experience in a hospital environment preferred


• 4. Knowledge of medical terminology


• 5. Effective written and verbal communication skills


• 6. Ability to multi-task, prioritize needs to meet required timelines


• 7. Analytical and problem-solving skills


• 8. Customer Services experience required


• 9. Strong clerical and computer skills.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf