Scheduler-Receptionist - Radiology

Monroe Hospital; Bloomington (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Monroe Hospital in Bloomington, IN, is seeking a Scheduler/Receptionist to manage the daily scheduling of tests and procedures across Cardiac Cath Lab, Radiology, and Respiratory Therapy. The role requires accurate data entry of patient demographics and insurance details, with coordination across departments to ensure timely service delivery.

The ideal candidate has high school education, experience in a hospital setting, and strong communication and clerical skills.

Qualifications

• High School Diploma or GED required.
• Knowledge of multiple insurance authorization requirements.
• 1–2 years hospital environment experience preferred.
• Knowledge of medical terminology.
• Effective written and verbal communication skills.
• Ability to multitask and meet deadlines.
• Analytical and problem-solving skills.
• Customer service experience required.
• Strong clerical and computer skills.

Responsibilities

• Schedule tests and procedure cases for patients and adjust as needed.
• Coordinate with departments to ensure timely service delivery.
• Enter accurate patient demographics and insurance information in the system.
• Notify departments when equipment, instruments, or outside vendors are needed for scheduled surgeries.
• Prepare and distribute the surgical schedule and on-call lists to appropriate staff.

Skills

Customer Service

Communication

Medical Terminology

Clerical Skills

Computer Skills

Insurance Authorization

Education

High School Diploma or GED

Job description

Overview

At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team!

Overview

At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team! Monroe Hospital is a 32-bed community hospital located in beautiful Bloomington, Indiana. Monroe Hospital is committed to providing superior healthcare, ever mindful of each patient's individuality and unique needs. Monroe Hospital has been recognized by Healthgrades as a Patient Safety Excellence Award recipient, a distinction that places Monroe Hospital among the top 10% of all short-term acute care hospitals. For more information, please visit www.monroehospital.com.

Responsibilities

The Scheduler/Receptionist is directly accountable to the Director of Ancillary Services/Supervisor of Medical Imaging. The Scheduler/Receptionist routinely schedules tests/procedure cases for all patients where services occur as scheduled events. This may include but is not limited to; visits, Cardiac Cath Lab, Radiology, Respiratory Therapy. Coordinates with departments as necessary. Ensure that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable. Notifies departments as necessary of various services that may require equipment, instrumentation and supplies from outside vendors for scheduled surgeries. Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.

Qualifications

Education and Work Experience

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Knowledge of multiple insurance authorization requirements
• 1-2 year previous experience in a hospital environment preferred
• Knowledge of medical terminology
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• Strong clerical and computer skills.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf