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Anderson Hospital is seeking a Scheduling Clerk to manage outpatient diagnostic appointments. You will collect correct patient demographics, verify physician and appointment type, and use scheduling software while providing courteous, professional communication over the phone.
The role requires strong basic computer skills, knowledge of medical terminology, and excellent interpersonal abilities to coordinate with departments and patients effectively.
Job Summary:
Responsible for scheduling outpatient diagnostic procedures. To obtain correct patient demographics, physicians name and appointment type. To utilize appropriate communication and interpersonal skills in all telephone contacts. Responsible for maintaining working knowledge of procedures scheduled through the computer system.
Job Responsibilities:
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent preferred
Certification/Licensure:
Experience Requirements: Knowledge of medical terminology preferred. Good telephone
manners and interpersonal skills. Computer experience preferred.