Scheduler – Pre-Access Representative, Sleep Center

Jobtailor; Barrington (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Patient Scheduler to support healthcare scheduling at our Barrington, IL site. You will collect and verify patient data, coordinate appointments, and communicate options to patients.

The role emphasizes accurate data entry, insurance eligibility checks, and collaboration with departments to maintain up-to-date time blocks and optimal visit scheduling.

Qualifications

• HS diploma or equivalent required.
• 2–3 years related experience in healthcare scheduling preferred.
• Basic knowledge of medical terminology.
• Effective organizational and prioritization skills.
• Exhibits sophisticated interviewing, communication and negotiation skills.
• Possesses intermediate math and business writing skills.
• Knowledge of office equipment.
• Computer literate.
• Demonstrated customer service skills.

Responsibilities

• Using AIDET, collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system.
• Identifies and responds appropriately to callers' communication needs, secures interpreter to complete scheduling and documents record for future visit.
• Provides patients with site and appointment date and time options, scheduling per patient preference or first appointment at optimal site.
• Accurately enters all required patient demographic and clinical data in scheduling application.
• Checks receipt of faxed orders and reviews for accuracy.
• Schedules with proper test sequencing when multiple tests are ordered.
• Engages in frequent communication with all departments to ensure scheduling openings are current and time blocks are administered as needed.
• Explains procedures and provides patients/customers with accurate preparation information prior to exam.
• Verifies insurance eligibility and follows up on necessary authorizations.

Skills

Experience in scheduling

Medical terminology

Organizational skills

Communication skills

Negotiation skills

Math skills

Computer literacy

Customer service

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Responsibilities

• Using AIDET, collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system
• Identifies and responds appropriately to callers' communication needs, secures interpreter to complete scheduling and documents record for future visit
• Provides patients with site and appointment date and time options, scheduling per patient preference or first appointment at optimal site
• Accurately enters all required patient demographic and clinical data in scheduling application
• Checks receipt of faxed orders and reviews for accuracy
• Schedules with proper test sequencing when multiple tests are ordered
• Engages in frequent communication with all departments to ensure scheduling openings are current and time blocks are administered as needed
• Explains procedures and provides patients/customers with accurate preparation information prior to exam
• Verifies insurance eligibility and follows up on necessary authorizations

Requirements

• HS diploma or equivalent
• 2-3 years related experience, preferably in a healthcare setting (revenue cycle experience preferred)
• Basic knowledge of medical terminology
• Effective organizational and prioritization skills
• Exhibits sophisticated interviewing, communication and negotiation skills
• Possesses intermediate math and business writing skills
• Knowledge of office equipment
• Computer literate
• Demonstrated customer service skills

Core Competencies

Demonstrates expertise in patient scheduling, including accurate data entry and effective communication with patients and healthcare departments. Proficient in verifying insurance eligibility and managing appointment logistics in a healthcare setting.