Scheduler - Located in Spokane, WA

American Medical Response, Inc.; Spokane (WA); On-site; USD 37,000 - 44,000; Full time

Job summary

American Medical Response, Inc. is seeking an EMS Scheduler in Spokane, WA to manage staff shifts and department calendars, ensuring smooth field operations and regulatory compliance.

The role requires 1–3 years of administrative or scheduling experience, proficiency with electronic scheduling systems, and strong communication skills to coordinate with fire chiefs and clinical teams.

Qualifications

• Education: HS diploma or GED; an Associate’s or Bachelor’s degree is often preferred.
• Experience: 1 to 3 years of administrative, scheduling, or supervisory experience.
• Knowledge & Skills: Proficiency with electronic scheduling systems, strong communication and conflict-resolution skills, familiarity with WA labor rules or healthcare terminology.

Responsibilities

• Shift and Calendar Management: Maintain 24/7 or rotational staff schedules and coordinate field crew calendars.
• Administrative Coordination: Support program chairs, directors, or fire chiefs with workflows, meetings, and record-keeping.
• Resource and Liaison Support: Coordinate staff, rooms, and equipment for training labs, clinical shifts, or emergency readiness.
• Compliance and Data Tracking: Monitor certifications, training records, and continuing education compliance.

Skills

Scheduling software

Communication

Conflict resolution

Administrative coordination

Education

High school diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

Electronic scheduling systems

Job description

Scheduler

An Emergency Medical Services (EMS) Scheduler or Program Coordinator in Washington State typically

Located in Spokane, WA

More Information About This Job:

An Emergency Medical Services (EMS) Scheduler or Program Coordinator in Washington State typically manages staff shift rotations, department calendars, and operational logistics for pre-hospital or educational medical services.

Because Dedicated "EMS Scheduler" Titles Are Often Embedded Within Broader EMS Administrative, Program Management, Or Dispatch Roles (such As At Pierce College District Or Local Fire Departments), The Core Job Description Components Include The Following:

Key Responsibilities

• Shift and Calendar Management: Maintain 24/7 or rotational staff schedules, coordinate field crew calendars, and track leave requests or overtime coverage.
• Administrative Coordination: Support EMS program chairs, directors, or fire chiefs with operational workflows, meetings, and record-keeping.
• Resource and Liaison Support: Coordinate staff, rooms, and equipment allocation for training labs, clinical shifts, or emergency response readiness.
• Compliance and Data Tracking: Monitor certification renewals, training records, and continuing education (OTEP) compliance under Washington State Department of Health (WA DOH) guidelines.

Minimum Qualifications

• Education: High school diploma or GED required; an Associate’s or Bachelor’s degree in business, healthcare administration, or emergency management is often preferred.
• Experience: 1 to 3 years of administrative, scheduling, or supervisory experience, preferably within a hospital, fire service, or emergency healthcare environment.
• Knowledge & Skills: Proficiency with electronic scheduling systems/databases, strong communication and conflict-resolution skills, and familiarity with Washington State labor rules or healthcare terminology.

Why Choose AMR?

AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information About This Job:

Check out our careers site benefits page to learn more about our benefit options.

Pay rate: $27-32/hr