Scheduler - Corpus Christi Specialty Colorectal

Christus Health; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Christus Health in Corpus Christi is seeking a Scheduler to coordinate daily scheduling for the colorectal specialty. You will support the scheduling department, greet patients, and ensure accurate appointment information is recorded.

The role emphasizes clerical tasks, documentation, follow-up calls to patients, and maintaining patient confidentiality under busy conditions.

Qualifications

• Basic computer knowledge as part of daily tasks.
• Clear verbal and written communication.
• Good interpersonal and analytical abilities under pressure.
• Ability to prioritize tasks and maintain confidentiality.

Responsibilities

• Maintains consistency with Administrative and Departmental policies and professional behavior.
• Greets and directs patients, visitors, and callers to the appropriate person or department.
• Maintains current and accurate records in the department.
• May schedule appointments for staff with correct date, time, and name.
• Types correspondence and reports, meeting deadlines, proofreads for accuracy.
• Follows up with prior patients to ensure satisfaction and reports findings.

Skills

Basic computer skills

Communication skills

Interpersonal skills

Analytical skills

Work under stress

Confidentiality

Prioritization

Tools

Microsoft Office

Job description

Scheduler - Corpus Christi Specialty Colorectal

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with work load by performing clerical activities necessary for the efficient and effective operation of the department.

Responsibilities:

• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Greets and obtains information necessary to direct patients, visitors and telephone callers to the appropriate individual or department. Uses initiative and judgment to ensure that proper attention is given to matters of priority, especially patient care complaints.
• Maintains current and accurate records in the department.
• May schedule appointments for staff informing appropriate persons, noting on schedule correct date, time, and name.
• Types correspondence, reports, etc., meeting deadlines, proof reads to ensure accuracy and coherency, copies and distributes letters, reports, etc., as directed, maintains functional and orderly filing system for retrieval of office and patient files.
• Responsible for ensuring patient satisfaction by performing follow up phone calls with prior patients and reporting findings.

Requirements:

• Basic Computer Knowledge
• Ability to communicate effectively, both verbally and in writing.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, be able to prioritize tasks and maintain confidentiality.
• One year clerical or comparable position, preferred