Scheduler

SouthCoast Health; Savannah, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

HSA/FSA

Vision insurance

Dental insurance

Life insurance

Long-term disability

PTO & holidays

401k contribution

Bereavement leave

Jury duty leave

Job summary

SouthCoast Health in Savannah, GA is seeking a Full-Time Scheduler for our Cardiology Department to manage patient appointments efficiently and accurately. The role requires excellent communication, professionalism, and prior experience in a medical office or imaging setting.

You will handle scheduling, update patient demographics in the system, coordinate with providers, and support non-clinical duties as needed.

Qualifications

• Experience in medical office or imaging department setting.
• Knowledge of medical terminology.
• Experience with switchboard operations preferred.

Responsibilities

• Make and schedule patient appointments efficiently.
• Book, coordinate and reschedule appointments; relay messages to staff.
• Schedule new and existing patients with providers; arrange interpreter if needed.
• Update patient demographics in the scheduling system.
• Maintain physician schedules and confirm appointments.
• Answer phones, screen calls, provide general information.
• Handle cancellations/additions in master schedule; notify staff as appropriate.
• Perform other non-clinical duties as assigned by the Supervisor.

Education

High School Diploma

Tools

Scheduling software

MS Word

Job description

SouthCoast Is Looking for a Full-Time A Scheduler For Our Cardiology Department

Responsible for making and scheduling patient appointments in an efficient and timely manner.

Qualifications

• Ability to communicate clearly and speak concisely.


• Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.


• Ability in using multi-line telephone system.


• Knowledge of customer service principles.

Responsibilities: .

• Responsible for making and scheduling patient appointments in an efficient and timely manner.


• Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.


• Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.


• Collects and verifies patient demographic information and updates patient profile in the computer.


• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.


• Answers telephones, screens calls, and provides general information.


• Answers questions regarding patient appointments and schedules outpatient appointments.


• Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
  


• Performs or assists with other non-clinical duties, as assigned by the Supervisor.

Education/Experience

High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.

Benefits

Health, HSA/FSA, vision, dental, life, LT disability, supplemental insurance, PTO, holidays, and 401k with employer contribution, bereavement leave and jury duty.

SouthCoast Health is an Equal Opportunity Employer and a Drug-Free Workplace. Applicants selected for employment are subject to pre-employment drug testing.