Scheduler

J Arthur Dosher memorial hospital; Southport (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

J Arthur Dosher Memorial Hospital in Southport, NC is seeking a Scheduler/Pre-Certification Coordinator to organize and manage patient scheduling for diagnostic imaging, treatment rooms, surgical services, and cardiac/pulmonary procedures, following protocol.

The role requires excellent communication, computer skills, and multitasking ability. You will verify patient IDs, relay pre-procedure information, coordinate with multiple departments, and ensure HIPAA-compliant handling of all paperwork.

Qualifications

• High School graduate or equivalent.
• Previous scheduling experience preferred.
• Excellent communication, computer, and multitasking skills.

Responsibilities

• Schedules all outpatient diagnostic procedures for imaging, treatment rooms, surgical services, and cardiopulmonary per protocol.
• Verifies patient identification and physician orders prior to procedures.
• Notifies physicians/other providers as needed.
• Communicates pre-procedural/prep information to patients and/or MD office staff.
• Works collaboratively with all areas to ensure accuracy and completeness of scheduled procedures.
• Schedules appointments in a timely manner.
• Enters accurate information in schedule per protocol.
• Sends faxes as required per HIPAA standards.

Skills

Communication skills

Multitasking

Computer skills

Education

High School diploma or equivalent

Tools

Scheduling software

HIPAA compliance

Job description

Description

Scheduler/Pre-Certification Coordinator is responsible for the efficient and orderly scheduling of patients for hospital services. Duties include, but are not limited to: scheduling all outpatient diagnostic procedures for diagnostic imaging, treatment room, surgical services, and Cardiopulmonary per protocol, answering and directing incoming calls, processing and filing paperwork.

Functions of the Position (not an exhaustive list):

• Verifies patient identification and physician’s orders prior to ordering procedures
• Notify physicians/other providers\
• Communicates pre-procedural/prep information to patients and/or MD office staff
• Works collaboratively with all areas to ensure accuracy and completeness of scheduled procedures
• Schedules appointments in a timely manner
• Obtains and enters accurate information in schedule per protocol
• Sends faxes as needed and required per HIPAA standards

Requirements

Education/Qualifications/Experience:

• High School graduate or equivalent
• Previous scheduling experience preferred

Required: Excellent communication skills, computer skills, and multitasking ability

Physical Demands:

Employee is regularly required to sit

Reaching – all levels

Repetitive finger/hand movements

Manual dexterity