Scheduler (32700)

GI Alliance; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

GI Alliance in Austin is seeking an experienced Scheduler I to coordinate patient appointments for office visits and procedures in a fast-paced medical office.

Strong communication, customer service, and EMR familiarity are required; 2–5 years of medical scheduling experience is preferred, and bilingual ability is a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Assist with high call volume.
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face).
• View patient visit notes, identifying problems & diagnosis listed and physician orders.
• May schedule radiology/lab.
• May include recall scheduling.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

Skills

Excellent written and verbal comms

Excellent customer service

Medical office experience

Multi-tasking ability

Detail-oriented

Healthcare plans knowledge

Read medical benefits

Bilingual (plus)

Education

High school diploma or equivalent

Job description

Austin Gastroenterology is seeking an experienced Scheduler I.

Duties of this position include, but are not limited to, the following:

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• May schedule radiology/lab
• May include recall scheduling
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education:

High school diploma or equivalent

Experience:

2-5 years of prior medical scheduling is preferred

Requirements For Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

EEO/AA-M/F/disabled/protected veteran