Scheduler

Paycom; Thorn Hill (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

GI Alliance seeks an experienced Scheduler I to coordinate patient appointments for visits and procedures. The role includes maintaining physician schedules, handling triage messages, assisting with patient registration and financial transactions, and supporting check-in/check-out processes.

The candidate should have 2–5 years of medical scheduling experience, strong communication, and ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2-5 years medical scheduling experience preferred.
• Experience in fast-paced medical office.
• Ability to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures (may be by phone or in person).
• Maintain physician schedules and recall scheduling.
• Take triage messages for medical staff.
• Assist in patient registration and financial transactions.
• Assist in check-in and check-out; collect payments.

Skills

Communication

Customer service

Multi-tasking

Detail-oriented

Healthcare benefits knowledge

Bilingual (optional)

Education

High school diploma or equivalent

Tools

EMR

Job description

GI Alliance is seeking an experienced Scheduler I.Duties of this position include, but are not limited to, the following:Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingTake triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran