Scheduler

Paycom; Fort Worth (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to manage patient appointments for office visits and procedures. The role requires coordinating physician schedules, handling triage messages, and assisting with patient registration and financial transactions.

You will also help schedule radiology and lab services and manage chart preparation in the EMR system. The ideal candidate has 2–5 years in medical scheduling, strong communication skills, and the ability to multitask in a fast-paced

Qualifications

• Requires excellent written and verbal communication.
• Requires excellent customer service in a medical office setting.
• Experience with medical scheduling and high-volume calls preferred.
• Ability to multitask in a fast-paced environment and maintain accuracy.
• Basic understanding of healthcare plans and medical benefits.

Responsibilities

• Schedule patients for office visits and procedures.
• Manage physician schedules and recall scheduling.
• Take triage messages for medical staff and route appropriately.
• Assist with patient registration and financial transactions.
• Assist with check-in/check-out and billing reconciliation.
• File records in EMR and prepare patient charts in advance.
• Coordinate radiology/lab scheduling as needed.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Medical office experience

Multitasking

Detail-oriented

Healthcare benefits knowledge

Bilingual (plus)

Reading medical benefits

Education

High school diploma or equivalent

Tools

EMR/PM software

Job description

GI Alliance is seeking an experienced Scheduler I.Duties of this position include, but are not limited to, the following:Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingTake triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran