Scheduler

Apploi; Thomson (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Apploi is seeking a detail-oriented scheduler to join our Thomson, GA office. The role involves coordinating homecare services, communicating with clients and staff to manage schedules, and ensuring coverage with backup staff as needed.

The ideal candidate will have experience in healthcare scheduling, excellent communication, and the ability to multi-task in a fast-paced environment. This full-time position offers weekday hours at our main office in Thomson.

Qualifications

• Detail-oriented with strong communication skills.
• Experience coordinating homecare or healthcare schedules preferred.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Coordinate and schedule homecare services for clients according to their needs and preferences.
• Communicate with clients and staff to manage schedules.
• Ensure full coverage and arrange backup staff as needed.
• Maintain detailed records of services provided.
• Manage and resolve scheduling conflicts promptly and professionally.
• Send required communications and documentation to case managers, family members, etc. as needed.
• On-call rotation is a requirement for our scheduling staff.
• Assist with answering phone calls.
• Any other office duties that are assigned as time allows.

Skills

Scheduling

Communication

Detail-oriented

Multi-tasking

Job description

We are currently looking for an enthusiastic & compassionate individual to add to our scheduling team. This person must be very detail-oriented, professional, have strong communication skills and be able to multi-task in a fast-pace environment. The primary role of the scheduler is to coordinator and manage the client & staff schedules to ensure that we are providing quality care.

Some of the daily duties & responsibilities are as follows:

• Coordinate & schedule homecare services for our clients based on their needs and preferences.

• Communicate with clients and staff to manage their schedules.

• Ensure that all schedules are covered and arrange for any backup or replacement staff if needed.

• Maintain detailed records of services provided.

• Manage and resolve any scheduling conflicts promptly and professionally.

• Send required communication & documentation to case managers, family members, etc. as needed.

• On-call rotation is a requirement for our scheduling staff.

• Assist with answering phone calls.

• Any other office duties that are assigned as time allows.

Our ideal candidate for this position would have previous scheduling experience in a homecare or healthcare setting. The position will be at our main office location in Thomson, Georgia. Hours are Monday-Friday 8a-5p.