Scheduler

Ryder System, Inc.; Northlake (TX); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) Savings Plan with match

Discounted employee stock purchase

Employee discounts on tools and more

All major holidays paid

Paid time off within first year

Up to 12 weeks paid maternity leave

Job summary

Ryder System, Inc. in Northlake, TX is hiring a Scheduler to join our Supply Chain Solutions team. The role focuses on providing delivery dates, resolving inventory and service issues, and acting as a liaison to ensure smooth customer service across multiple MXD Group clients.

This is an hourly position with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Benefits include medical/dental/vision, a 401(k) match, paid holidays and PTO, and opportunities for growth within a Fortune 500 logistics

Qualifications

• H.S. Diploma or GED required.
• 1 year or more in related scheduling/logistics experience.
• Proficient in MS Office applications and scheduling tools.

Responsibilities

• Record and maintain scheduling information.
• Maintain end customer records by updating account information.
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
• Contribute to team effort by accomplishing related results as measured by established site metrics.
• Maximize routing capacity on a consistent basis.
• Report scheduling issues timely.
• Follow proper scheduling SOPs.
• Perform additional duties as assigned by management.

Skills

Shift flexibility

MS Office proficiency

Communication skills

Math abilities

Reading comprehension

Attention to detail

Safety rules adherence

Education

H.S. Diploma/GED

1 year+ related experience

Tools

MS Office

Microsoft Project

Visio

Access

Internet Explorer

Job description

We are immediately hiring a Scheduler in Northlake, TX for our Supply Chain Solutions division.

Pay Type: Hourly Pay Rate: $21.50 per hour based on experience Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Key Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

Position Summary

Responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems. Act as liaison to facilitate customer service issue resolution Provide Customer Service for multiple MXD Group clients

Essential Functions

• Record and maintain scheduling information
• Maintain end customer records by updating account information
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
• Contribute to team effort by accomplishing related results as measured by established site metrics
• Maximize routing capacity on a consistent basis
• Report scheduling issues timely
• Follow proper scheduling Standard Operating Procedures (SOP’s)
• Perform additional duties as assigned by management

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to work specified shift, required.
• Ability to work for the set wage amount, required.
• Ability to follow work procedures and safety rules, required.
• Ability to read, understand, and follow directions/instructions, required.
• Ability to interpret material, required.
• Ability to effectively communicate verbally and in writing with associates and/or customers, required.
• Ability to operate Microsoft Office tools & templates, required.
• Ability to operate various office equipment as needed, required.
• Ability to perform simple math calculations, required.
• Have appropriate eye, hand and foot coordination to properly use various equipment and/or tools, required.
• Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift, required.

Qualifications

• H.S. Diploma/GED, required.
• 1 year or more in related experience, required.
• Proficient in using MS Office applications, Internet Explorer, Microsoft Project, Visio, and Access Intermediate, required.

Employment Details

Job Category Materials Planning & Scheduling

Pay Type: Hourly Minimum Pay Range: 21.50 Maximum Pay Range: 21.50

Benefits (Full-time)

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Employment Opportunity

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants

During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Additional Screening

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Company Overview

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Other Legal Notices

EEO is the Law Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act