Scheduler

Townsen Memorial; North Houston (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plan

Employee Assistance Program

Short and Long Term Disability Plans

Basic Life and Voluntary Insurance ...

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Townsen Memorial Imaging - North Loop is seeking a Full-Time Scheduler to join the team. The Scheduler coordinates patient appointments and communicates with patients and providers to ensure smooth scheduling.

Responsibilities include handling insurance information, pre-authorizations, and referrals; you will also process prescriptions and maintain accurate records. A High School diploma and 1 year in a medical setting are required.

Qualifications

• High School Diploma or GED.
• 1 year of experience in a medical facility.
• BLS certification.

Responsibilities

• Coordinate patient appointments and manage scheduling.
• Enter insurance information, co-pays, and deductibles into patient records.
• Prioritize authorizations and assist with denials appeals.
• Communicate with patients and providers regarding procedures.
• Maintain accurate patient information in the database.
• Process referrals and pre-authorizations.
• Send prescriptions to pharmacies via fax or email.
• Answer calls and respond to patient inquiries.
• Provide patients with information before procedures.
• Ensure smooth movement of patients through appointments.

Skills

Task management

Organizational skills

Attention to detail

Independent work

Team collaboration

Written communication

Verbal communication

Education

High School Diploma or GED

BLS Certification

1 year medical facility experience

Job description

Townsen Memorial Imaging - North Loop is looking for a Full-Time Scheduler to join the team!

Summary: The Scheduler is responsible for coordinating patient appointments while maintaining clear and proactive communication with both new and existing patients through inbound and outbound calls or email.

ESSENTIAL FUNCTIONS

• Determine patient co-payments and calculate co-insurance and deductibles
• Enter accurate insurance information, including co-payments and deductibles, into patient records
• Prioritize incoming authorization requests based on urgency
• Initiate and assist with appeals for denied authorizations
• Communicate effectively with patients, healthcare providers, and relevant parties regarding procedures
• Follow-up to ensure all necessary documentation is obtained and complete
• Schedule and reschedule patient follow-ups and procedures as needed
• Provide patients with essential information and instructions before their procedure date
• Send prescriptions to pharmacies via fax or email
• Ensure patients move through scheduled appointments efficiently
• Answer phone calls and respond to patient inquiries
• Update and maintain accurate patient information in the database
• Submit patient information to the verification department for pre-authorization
• Ensure completeness and accuracy of all patient forms and documentation
• Perform other related tasks as needed

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of in-network and out-of-network insurance, as well as patient financial responsibilities
• Familiarity with ICD-10 and CPT codes and medical procedures
• Ability to review and comprehend patient medical documentation
• Ability to independently identify and understand medical necessity requirements
• Strong task management and organizational skills with the ability to complete tasks in a timely manner
• Detail-oriented, ensure accuracy and thoroughness in all tasks
• Ability to work both independently and collaboratively as part of a team
• Adaptability and flexibility in a dynamic work environment
• Effective written and verbal communication skills

EDUCATION AND EXPERIENCE

• High School Diploma or GED
• One (1) year of experience in a medical facility
• Basic Life Support (BLS) Certified

BENEFITS

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plan
• Employee Assistance Program
• Short and Long Term Disability Plans
• Basic Life and Voluntary Insurance Plans with AD&D
• 401(k) with a 2-year vesting
• PTO + Holidays

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.