Patient Access Representative I - Part Time (Double Weekends)

Sentara Health Plans; Norfolk, Northern (VA, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision plans

Sign-on bonus up to $1,500

401k with employer match

Paid Time Off and Sick Leave

Tuition Assistance

Job summary

Sentara Norfolk General Hospital is seeking a Patient Access Representative for the Norfolk, VA area. This role focuses on patient identification, insurance verification, and initial registration in the Emergency Department or other hospital sites.

The position offers part-time evening hours, potential for growth, and team collaboration across clinical and non-clinical staff. The role includes a sign-on bonus up to $1,500 for qualified candidates and a comprehensive benefits package.

Qualifications

• Two years of Customer Service and/or Data Entry experience, or a bachelor’s degree in lieu of two years’ experience.
• Proficiency in keyboarding.
• Ability to handle patient information accurately and securely.

Responsibilities

• Identify patients and verify demographics and insurance information.
• Register patients for Emergency Department and other hospital areas.
• Admit patients and coordinate with clinical and non-clinical staff.

Skills

Customer Service

Data Entry

Keyboarding

Education

High School Diploma or Equivalent

Job description

City/State Norfolk, VA Work Shift Second (Evenings) Overview: Part time, Nights, Double Weekends As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements.

Experience 2 years of Customer Service and/or Data Entry Associate or bachelor’s degree in Lieu of two years of experience.

Proficiency in Keyboarding.

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster .

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not‑for‑profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan.

The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!