Scheduler

BrightSpring Health Services; Charlotte (NC); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Mileage Reimbursement

Generous PTO

Wellness discounts and programs

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, seeks a Home Health Scheduler in North Carolina to manage patient visits, coordinate with clinicians, and provide essential admin support.

The role emphasizes independent work with team collaboration, ensuring adherence to scheduled frequencies and regulatory requirements in a supportive, patient-centered environment.

Qualifications

• High school diploma or GED.
• At least two years of administrative experience, preferably in home health.
• Proficient in Microsoft Office with the ability to learn industry software.
• Ability to work independently and in a team.
• Excellent oral, written, and interpersonal communication skills.

Responsibilities

• Greet visitors in a courteous, professional, and timely manner.
• Answer incoming calls from patients, staff, physician offices, and referrals, then transfer as needed.
• Communicate patient information to appropriate staff to ensure high quality care.
• Assign a clinician for patient visits based on patient needs, location, and clinician skills.
• Provide administrative support and maintain supplies for staff and patient care.
• Assist the clinical manager with managing patient schedules to meet frequencies and regulatory requirements.

Skills

Administrative experience

Customer service

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Our Company

Adoration Health

Overview

Are you a Scheduler looking for a new opportunity? Adoration Home Health and Hospice is seeking a passionate, dedicated Home Health Scheduler to join our team in North Carolina. If you’re ready to work in a supportive, fulfilling environment where your scheduling skills and empathy truly shine,

Office Location: North, Shared ServicesCoverage area: North, Shared Services

Schedule:PRN

How YOU will benefit:

• Greater work/life balance
• Ability to work independently while also having team support
• Job stability and regular advancement opportunities with a growing company

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Home Health Scheduler, You will:

• Greet visitors in a courteous, professional, and timely manner
• Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department
• Communicate patient information to appropriate staff as needed to provide the highest level of care
• Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements

Qualifications

• High school graduate or GED
• Minimum of two-year of administrative experience, preferably in home health
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.