Scheduler

Haven Hospice; Charlotte (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA & FSAs

Tuition discounts

401(k) with match

Mileage reimbursement

Generous PTO

Wellness programs

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, is seeking a Home Health Scheduler to join our North Carolina team in a PRN capacity. This role coordinates patient visits, handles inquiries, and ensures schedules align with clinical needs and regulatory requirements.

You will greet visitors, manage calls, and liaise with clinicians and staff to deliver timely, quality home health services while maintaining accurate patient records and communication.

Qualifications

• High school graduate or GED.
• Minimum of two-year of administrative experience, preferably in home health.
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications.
• Ability to work independently and in a team environment.
• Excellent, oral, written, and interpersonal communication skills.

Responsibilities

• Greet visitors in a courteous, professional, and timely manner.
• Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department.
• Communicate patient information to appropriate staff as needed to provide the highest level of care.
• Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician.
• Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care.
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements.

Skills

Microsoft Office

Independent work

Communication skills

Team player

Education

High school diploma or GED

Job description

Our Company

Adoration Health

Overview

Are you a Scheduler looking for a new opportunity? Adoration Home Health and Hospice is seeking a passionate, dedicated Home Health Scheduler to join our team in North Carolina. If you’re ready to work in a supportive, fulfilling environment where your scheduling skills and empathy truly shine,

Office Location: North, Shared Services Coverage area: North, Shared Services

Schedule: PRN

How YOU will benefit

• Greater work/life balance
• Ability to work independently while also having team support
• Job stability and regular advancement opportunities with a growing company

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Home Health Scheduler, You will:

• Greet visitors in a courteous, professional, and timely manner
• Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department
• Communicate patient information to appropriate staff as needed to provide the highest level of care
• Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements

Qualifications

• High school graduate or GED
• Minimum of two-year of administrative experience, preferably in home health
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well‑…? Follow us on Facebook and LinkedIn.