Scheduler

Indiana University Health; Bloomington (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Indiana University Health in Bloomington seeks a referrals and scheduling coordinator in the Urology area. You will coordinate scheduling of referrals and specialty appointments, obtain required documentation and insurance information, and ensure compliance with organizational and regulatory guidelines to support patient access and care.

You will collaborate with clinical and front office teams to optimize scheduling, maintain accurate records, and assist with charge-related activities.

Qualifications

• Knowledge of medical terminology and general anatomy to recognize and record requested examinations and diagnoses.
• Requires basic computer skills and familiarity with scheduling systems.
• Scheduling experience preferred; knowledge of insurance verification is a plus.

Responsibilities

• Coordinates scheduling of referrals and specialty appointments in a timely and accurate manner.
• Obtains and verifies required documentation and insurance information.
• Ensures compliance with organizational and regulatory guidelines in scheduling and documentation.
• Maintains records and supports charge-related activities and billing processes.
• Collaborates with departments and external facilities to optimize scheduling and patient access.

Skills

Medical terminology

Anatomy knowledge

Basic computer skills

Scheduling experience

Insurance verification knowledge

Education

High School Diploma or equivalent

Tools

Cerner scheduling

Job description

Overview

Schedule: Monday- Friday; 8:00am- 5:00pm

Location: Urology building in Bloomington, IN

Coordinates all incoming and outgoing referrals while serving as a key liaison between clinical and front office teams to ensure seamless patient care. Responsible for scheduling specialty appointments in a timely and accurate manner. Obtains and verifies required documentation, insurance information, and provider orders, ensuring compliance with organizational and regulatory guidelines. Collaborates with departments and external facilities to optimize scheduling, support patient access, maintain accurate records and charge-related activities, and facilitate efficient coordination of care from referral through treatment.

Additional responsibilities

• Schedules surgical procedures, diagnostic tests, therapy services and other medical appointments timely and accurately.
• May obtain related documentation (e.g., patient information, insurance coverage).
• Coordinates scheduling with other departments and facilities.
• Ensures optimal utilization of patient facilities to successfully support patient care.
• Maintains a variety of related records, code charges, etc. and performs related clerical & administrative duties.
• Ensures timely receipt of written orders and verifies that orders meet compliance guidelines as a quality assurance measure.
• May by responsible for charge audit functions for the department.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.