Scale Operator: Fast-Paced, Customer-Focused & Precise

Coastal Waste & Recycling; Brooksville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision benefits

401(k) with company match

Paid time off & holidays

Employee referral program

Career growth & development

Job summary

Coastal Waste & Recycling is seeking a Scale Attendant to support post-collection operations by weighing trucks, processing customer transactions, and maintaining accurate records. You will be the administrative hub at the scale house, ensuring safety, efficiency, and a professional customer experience.

Responsibilities include operating the scale system, verifying details, handling payments, and guiding customers on disposal procedures.

Qualifications

• 1+ year in a customer-facing role such as customer service, cashiering, dispatch, or scale operations.
• Strong attention to detail with accurate data entry.
• Excellent communication and customer service skills.
• Basic computer skills including Microsoft Office and data-entry systems.
• Good organizational and problem-solving abilities in a fast-paced environment.
• Experience with truck scale software and cash handling is a plus; bilingual skills are a plus.

Responsibilities

• Operate computerized truck scale systems to accurately process inbound and outbound vehicles.
• Verify customer information, account details, material types, and transaction documentation.
• Process scale tickets, receipts, invoices, and customer transactions accurately.
• Collect payments and process cash, credit card, check, and account transactions when applicable.
• Provide customers with guidance on disposal procedures, accepted materials, pricing, and facility operations.
• Determine acceptability of incoming materials and communicate issues to Operations leadership.
• Maintain accurate transaction records, reports, and supporting documentation.
• Coordinate with Operations leadership, Facility Traffic Coordinators, Dispatch, and equipment operators.

Skills

Customer service

Data entry

Attention to detail

Cash handling

Communication

Scale operations

Microsoft Office

Bilingual (English/Spanish or English/

Tools

Truck scale software

Job description

Coastal Waste & Recycling is seeking a Scale Attendant to support post-collection operations by weighing trucks, processing customer transactions, and maintaining accurate records. You will be the administrative hub at the scale house, ensuring safety, efficiency, and a professional customer experience.

Responsibilities include operating the scale system, verifying details, handling payments, and guiding customers on disposal procedures.