Scale Operator: Drive Accurate Load Weights & Service

Lakeshore Recycling Systems; Northbrook (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Lakeshore Recycling Systems in Northbrook, IL is seeking a Scale Operator to be the first contact for drivers and customers entering or exiting our facilities. You will weigh vehicles accurately, process transactions, maintain scale records, and provide exceptional customer service while enforcing safety and environmental standards.

Responsibilities include operating the scale system, verifying loads, generating tickets, reconciling daily reports, and coordinating with dispatch.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in customer service, logistics, or waste/recycling operations preferred.
• Experience using scale management systems, Microsoft Office, or similar software applications preferred.
• Knowledge of material types and recycling/waste processes preferred.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Operate truck scale system to capture weights, verify materials, and generate tickets for inbound and outbound loads.
• Greet and direct drivers, confirming load type, delivery location, and disposal requirements.
• Ensure accuracy in data entry, billing, and ticketing for all loads, including cash or charge transactions.
• Monitor incoming materials for compliance with site and regulatory standards; report prohibited, hazardous, or unsafe loads.
• Maintain and reconcile daily tickets, and system reports; prepare end-of-day summaries for accounting and site leadership.
• Communicate with dispatchers, equipment operators, and site management to coordinate traffic flow and resolve load discrepancies.
• Enforce site safety rules for all drivers and visitors, including PPE compliance and traffic direction.
• Maintain cleanliness and organization of the scale house and surrounding work area.
• Participate in safety meetings, site audits, and continuous improvement activities.
• Perform other related duties as assigned to support efficient and safe site operations.

Skills

Attention to detail

Verbal and written communication

Arithmetic and data entry

Material types knowledge

Composure under pressure

Bilingual English/Spanish (preferred)

Education

High school diploma or GED

Tools

Scale management systems

Microsoft Office

Job description

Lakeshore Recycling Systems in Northbrook, IL is seeking a Scale Operator to be the first contact for drivers and customers entering or exiting our facilities. You will weigh vehicles accurately, process transactions, maintain scale records, and provide exceptional customer service while enforcing safety and environmental standards.

Responsibilities include operating the scale system, verifying loads, generating tickets, reconciling daily reports, and coordinating with dispatch.