Scale Operator & Dispatch Coordinator

Gerdau North America; Pennsylvania; On-site; USD 40,000 - 55,000; Full time

Job summary

Gerdau North America is hiring a Scale Operator to join our scrap metal, recycling, logistics and industrial yard team in Pennsylvania. The role blends customer service, administrative accuracy, cash handling, dispatch coordination, and safety compliance.

You will greet customers and drivers, weigh vehicles, create scale tickets, record details, process payments, and coordinate with dispatch and operations. A commitment to accuracy, safety and professional communication is essential.

Qualifications

• Customer service experience.
• Strong communication skills (phone, radio, face-to-face).
• Accurate data entry and documentation.
• Cash handling and reconciliation experience.
• Ability to multitask in a fast-paced environment.
• Basic Microsoft Office skills.

Responsibilities

• Greet customers and drivers professionally.
• Identify material grades and direct vehicles to the correct yard locations.
• Manage difficult customer situations calmly and professionally.
• Answer and redirect incoming phone calls.

Skills

Customer service

Communication

Data entry

Cash handling

Multitasking

MS Office

Attention to detail

Safety compliance

Tools

Microsoft Office

Job description

Gerdau North America is hiring a Scale Operator to join our scrap metal, recycling, logistics and industrial yard team in Pennsylvania. The role blends customer service, administrative accuracy, cash handling, dispatch coordination, and safety compliance.

You will greet customers and drivers, weigh vehicles, create scale tickets, record details, process payments, and coordinate with dispatch and operations. A commitment to accuracy, safety and professional communication is essential.