Scale Buyer & Customer Service Pro — Fast-Paced Recycling

Beacon Recycling, Inc.; Muskegon (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Beacon Recycling, Inc. seeks a Scale Buyer / Customer Service Agent to create a great customer experience while keeping transactions accurate and organized.

You will interact with customers, grade and purchase scrap metal, and coordinate with scale, commercial, warehouse, and operations teams. The role requires friendly, responsive, organized, and detail-oriented individuals who thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Previous customer service, retail, hospitality, sales support, or other customer-facing experience.

Responsibilities

• Greet customers promptly and make them feel welcome.
• Identify, grade, weigh, and purchase ferrous and non-ferrous metals.
• Enter customer, product, weight, pricing, and transaction information into Beacon's systems.
• Double-check information for accuracy before completing transactions.
• Explain material classifications and grading decisions clearly to customers.
• Maintain organized records, documentation, and transaction information.
• Follow Beacon's safety procedures and immediately communicate unsafe conditions.

Skills

Customer service

Communication

Attention to detail

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Recycling, Inc. seeks a Scale Buyer / Customer Service Agent to create a great customer experience while keeping transactions accurate and organized.

You will interact with customers, grade and purchase scrap metal, and coordinate with scale, commercial, warehouse, and operations teams. The role requires friendly, responsive, organized, and detail-oriented individuals who thrive in a fast-paced environment.