SBDC Network Operations Analyst (Specially Funded)

Maricopa Community College district; Tempe (AZ); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Health insurance

ASRS Pension

Tuition reimbursement

Professional development funding

Flexible work schedules

Job summary

Maricopa County Community College District (MCCCD) is seeking a detail-oriented SBDC Network Operations Analyst (Specially Funded) to support statewide operations, contracts, financial processing, data accuracy, and compliance. The role reports to the Program Manager, Operations and collaborates with centers across the network.

The position involves coordinating MOAs/MOUs, processing expenses, auditing client records in CenterIC, and supporting accreditation reviews.

Qualifications

• Bachelor's Degree from a regionally accredited institution in education, business or public administration, or directly related field and two (2) years of related program management experience preferably in an educational setting
• Or an equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered

Responsibilities

• 30% - Contract & Agreement Tracking and Financial Processing: Tracks, logs, and monitors the lifecycle of host institution MOAs/MOUs, subrecipient contracts, amendments, and scopes of work
• 20% - Accreditation Preparation and Data & Documentation Quality Auditing: Assists in compiling self-study documentation, evidence files, and site audit checklists to support ASBDC National Accreditation reviews and SBA site visits
• 20% - Internal Network Support: Serves as internal support for regional centers and host institutions, routing operational inquiries and providing technical guidance regarding CenterIC user access and operating standards
• 15% - Center Handbook & SOP Updates: Assists with organizing and updating the statewide "Center Handbook" standard operating template, SOP repositories, and policy documentation files
• 10% - Advisor Certification & Training Records: Maintains centralized records, tracking advisor professional development hours, mandatory compliance trainings, specialized credentials, and onboarding course completions
• 5% - Performs other duties as assigned

Skills

Analytical skills

Organizational skills

Communication

Problem solving

Autonomy

Education

Bachelor's degree

Tools

CenterIC

CRM systems

Job description

Job ID

323415

Location

District Support Services Cntr

Full/Part Time

Full Time

Regular/Temporary

Regular

Salary Range

$53,050.25 - $68,964.82/annually, DOE

Grade

114

Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Funding Information

This is a grant funded assignment with a projected end date of 12/31/2027 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Maricopa Community Colleges' Arizona Small Business Development Center (SBDC) Network is seeking a detail-oriented, proactive, and collaborative SBDC Network Operations Analyst (Specially Funded) to support statewide operations, financial processes, contract administration, data accuracy, and compliance activities.

The SBDC Network Operations Analyst (Specially Funded) position plays a key role in coordinating contracts and Memorandums of Agreement (MOAs), processing financial expenses, auditing client records in CenterIC (the Network's client management and reporting system), and supporting federal and accreditation reviews.

Reporting to the Program Manager, Operations, the ideal candidate brings strong analytical, organizational, communication, and problem-solving skills to improve processes, resolve operational challenges, and collaborate with partners across the statewide network.

Essential Functions

30% - Contract & Agreement Tracking and Financial Processing:

• Tracks, logs, and monitors the lifecycle of host institution Memoranda of Agreement/Understanding (MOAs/MOUs), subrecipient contracts, amendments, and scopes of work
• Supports the development of SBA Funding Opportunities
• Reviews and processes host institution expense reports, travel reimbursements, cost-share/match documentation, and invoices for operational policy compliance

20% - Accreditation Preparation and Data & Documentation Quality Auditing:

• Assists in compiling self-study documentation, evidence files, and site audit checklists to support America's SBDC (ASBDC) National Accreditation reviews and SBA site visits
• Conducts routine data quality audits in CenterIC across regional center client files, advisor counseling notes, and capital impact documentations to ensure compliance with SBA definitions and data governance standards

20% - Internal Network Support:

• Serves as internal support for regional centers and host institutions, routing operational inquiries and providing technical guidance regarding CenterIC user access and operating standards

15% - Center Handbook & SOP Updates:

• Assists with organizing and updating the statewide "Center Handbook" standard operating template, SOP repositories, and policy documentation files

10% - Advisor Certification & Training Records:

• Maintains centralized records, tracking advisor professional development hours, mandatory compliance trainings, specialized credentials, and onboarding course completions

5% - Performs other duties as assigned

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, business or public administration, or directly related field and two (2) years of related program management experience preferably in an educational setting

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered

Desired Qualifications

1. Understanding of principles and practices within database management, data verification, and auditing protocols (specifically CRM platforms)
2. Experience with contract administration, MOA/MOU tracking, and basic subrecipient compliance framework
3. Experience with expense report processing, invoice review, and financial match/cost-share recordkeeping
4. Knowledge and understanding of federal grant compliance standards (OMB Uniform Guidance, 2 CFR 200, SBA Policy Notices)
5. Strong professional and effective communication skills and ability to maintain precise logs of training credits, certifications, and compliance requirements for personnel across the state
6. Ability to work and operate with autonomy and advanced critical problem-solving capability
7. Experience with customer relationship management (CRM systems, federal grant programs, college or university contract processes, or/or audit preparation)
8. One year of relevant full-time MCCCD experience during the previous two years

Special Working Conditions

• May be required to sit for a long period of time; viewing a computer monitor
• May be required to lift or carry up to 25 lbs
• May be required to work evenings and weekends
• Must be in good standing with the Department of Education as it relates to Federal Financial Aid

Posting Close Date

Open until filled

First Review: Wednesday, October 28, 2026

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at [e-mail]

MCCCD is an Equal Opportunity Employer.