SBA Loan Operations Lead

GBANK; Nevada; Hybrid; USD 55,000 - 75,000; Full time

Job summary

GBank Financial Holdings Inc. is seeking an SBA Loan Operations Specialist to support the SBA Loan Operations Department functions, including boarding SBA/USDA/Commercial loans and maintaining the SBA system.

The role prepares monthly 1502 reports, USDA remittances, balances the daily SBA GL, and coordinates with loan officers to resolve servicing inquiries. Strong customer service, organizational and regulatory knowledge are essential for success.

Qualifications

• Bachelor’s degree or equivalent from college/university.
• Advanced knowledge of banking regulations and policies.
• Excellent organizational and time-management skills.
• Strong math, accuracy, and data interpretation abilities.
• Superior written and verbal communication with customers.

Responsibilities

• Board SBA, USDA, and Commercial loans and maintain loan system.
• Prepare monthly SBA 1502 reports and USDA remittances.
• Balance daily SBA General Ledger accounts and reconcile items.
• Prepare original note files for retention and manage loan ticklers.
• Assist loan officers and staff with servicing inquiries and issues.
• Provide high-quality customer service via phone, email, and in person.
• Handle special projects and prepare data for senior management and audits.
• Maintain adherence to bank policies and regulatory requirements.
• Cross-train for other SBA department positions as needed.
• Other duties as assigned by management.

Skills

Customer service

Organizational skills

Communication skills

Excel proficiency

Problem solving

Education

Bachelor’s degree or equivalent

Job description

GBank Financial Holdings Inc. is seeking an SBA Loan Operations Specialist to support the SBA Loan Operations Department functions, including boarding SBA/USDA/Commercial loans and maintaining the SBA system.

The role prepares monthly 1502 reports, USDA remittances, balances the daily SBA GL, and coordinates with loan officers to resolve servicing inquiries. Strong customer service, organizational and regulatory knowledge are essential for success.