SBA & Commercial Loan Servicing Specialist I

3M HEALTHCARE; Santa Rosa (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Redwood Credit Union is seeking an SBA/Commercial Servicing Specialist I to board, fund, and service all loan types in line with RCU and SBA policies. The role includes handling 1502 reporting, file reviews, and collateral changes in support of the commercial loan portfolio.

The position involves accurate loan data maintenance, regular internal and external reporting, and coordination with Business Services.

Responsibilities

• Board, fund, and service all loan types, including SBA loans.
• Post SBA loan payments consistent with SBA requirements to avoid significant penalties.
• Prepare monthly 1502 reporting to Colson Services for the entire SBA loan portfolio (backup to SBA/Commercial Servicing Specialist II).
• Perform review of loan files to ensure they are accurate, complete and closed in accordance with RCU and SBA guidelines (backup to SBA/Commercial Servicing Specialist II).
• Coordinate collateral changes and other loan modifications.
• Maintain accurate records of loan data, prepare, and remit regular reports, both for internal and external users.
• Assist with loan documentation preparation as needed.
• Manage exception reports to ensure loan requirements and deadlines are met.
• Prepare loan demand statements, payoffs, release of collateral and reconveyances.
• Prepare watchlist reports for management and collaborate with Business Services team.
• Monitor delinquency report and alert management as needed.
• Make advances on lines of credit within established credit limits, as necessary.
• Develop and prepare department reports as required.
• Provide exceptional service to all Members, volunteers, internal team members and service providers.
• Answer Member questions as they relate to Business Service deposits and loans.
• Provide general assistance to Business Services Management in department projects.
• Complete special projects as assigned.

Job description

Redwood Credit Union is seeking an SBA/Commercial Servicing Specialist I to board, fund, and service all loan types in line with RCU and SBA policies. The role includes handling 1502 reporting, file reviews, and collateral changes in support of the commercial loan portfolio.

The position involves accurate loan data maintenance, regular internal and external reporting, and coordination with Business Services.