Dispatcher - Savannah Terminal

Gulf Winds International Inc.; Savannah (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Gulf Winds International Inc. is seeking a Savannah-based Dispatcher to ensure timely, accurate service for our customers and drivers.

The role requires strong problem solving, leadership, and superior communication skills in a fast-paced intermodal environment. You will work with Safety, Driver Recruitment, Customer Service and Sales teams to optimize load distribution, maintain relationships with contractors and employees, and drive operational excellence while managing costs and KPI

Qualifications

• Organizational skills and strong written communication are essential.
• Self-motivated with ability to work with minimal supervision.
• Experience in logistics and intermodal operations is preferred.
• Proficient with MS Word, Excel and Outlook; Prism Software familiarity is a plus.
• Ability to resolve issues promptly and professionally.

Responsibilities

• Coordinate load distribution to satisfy Independent Contractor needs.
• Support driver retention by fostering strong contractor relationships.
• Collaborate with Safety, Driver Recruitment, Customer Service and Sales teams.
• Promote operational excellence focusing on safety and quality.
• Manage daily workload to meet customer requirements and KPI targets.
• Track equipment usage and maintain facility readiness and supplies.
• Cross-train to cover workload when the Terminal Manager is unavailable.
• Communicate challenges and propose creative solutions to improve operations.
• Monitor and control costs to improve terminal profitability.

Skills

Organizational skills

Professional communication & writing

Self-starter

Problem resolution

Logistics and intermodal experience

Education

High School Diploma or GED

Tools

Prism Software

MS Word

Excel

Outlook

Internet

Job description

Career Opportunities with Gulf Winds International Inc.

A great place to work.

Careers At Gulf Winds International Inc.

Current job opportunities are posted here as they become available.

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling’s past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.

**Only candidates living in the Savannah, GA area will be considered**

Purpose of Position

The Savannah Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Requires strong problem-solving skills, leadership, mentoring abilities, multi-tasking and superior communications ability.

Primary Job Responsibilities:

• Ensure Independent Contractor satisfaction by facilitating load distribution.
• Achieve driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
• Work closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers (independent contractor and employee) and internal and external customers.
• Promote a culture of Operational Excellence focused on safety and quality.
• Execute daily workload while ensuring customer requirements are met to achieve World Class service.
• Track and manage all Gulf Winds equipment to ensure proper utilization.
• Cross-train to cover workload distribution when the Terminal Manager is out.
• Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
• Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
• Ensure proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials.
• Manage quarterly KPIs to support company goals.

Requirements: Knowledge, Skills, and Abilities

• Organizational skills.
• Must possess professional communication & writing skills.
• Must be a self-starter and willing to work with minimal supervision.
• Problem Resolution Skills
• Computer skills (Internet and Prism Software preferred)
• Must be computer literate with MS Word, Excel and Outlook
• Logistics and Intermodal experience preferred.
• Perform other related duties as assigned.

Minimum Qualifications:

• High School Diploma or GED
• Must be dependable and able to work independently.
• Previous Transportation experience preferred.