Satellite Ground Ops Engineer: Scheduling & Reliability

MAXAR TECHNOLOGIES, INC.; Westminster (CO); On-site; USD 59,000 - 86,000; Full time

Benefits offered by this job

401(k) with company match

Mental health resources

Student loan repayment assistance

Adoption reimbursement

Pet insurance

Job summary

Vantor is seeking an Operations Support Engineer to join a mission-focused technical operations team supporting satellite ground systems and 24x7 readiness. You will schedule backend systems and antennas, monitor health, and coordinate anomaly response with customers, vendors, and engineers.

The role emphasizes interoperability with cross-functional teams, troubleshooting, and improving operational tools and documentation to boost reliability and operator readiness.

Qualifications

• U.S. citizenship and ability to obtain/maintain a U.S. Government Secret clearance.
• Bachelor’s degree in engineering or related field; four additional years of relevant experience may substitute for a degree.
• Demonstrated ability to troubleshoot hardware and software issues and investigate unfamiliar technical problems.
• Ability to collaborate effectively with internal teams, customers, and external vendors in a time-sensitive operational environment.

Responsibilities

• Schedule and coordinate backend ground systems, antennas, and related resources with external vendors to meet mission requirements.
• Provide operational coverage through a rotating schedule (day, swing, overnight, weekend, and standard office hours).
• Monitor system health and analyze telemetry to identify anomalies and escalation paths.
• Coordinate with vendors, service owners, and engineering teams to resolve hardware, software, antenna, and system-integration issues.
• Track investigations, maintenance activities, and actions through resolution; report on risks and degradations.
• Develop and maintain metrics, reports, and dashboards covering ground system and antenna availability and performance.
• Improve operational tools, processes, and documentation to strengthen efficiency and operator readiness.

Skills

Troubleshooting

Collaboration

Telemetry analysis

Operational readiness

Education

Bachelor's degree in engineering or related field

Tools

Linux

Python

Ruby

Java

AWS

Kibana

Elasticsearch

GitHub

Jenkins

Travis CI

Team Foundation Server

Job description

Vantor is seeking an Operations Support Engineer to join a mission-focused technical operations team supporting satellite ground systems and 24x7 readiness. You will schedule backend systems and antennas, monitor health, and coordinate anomaly response with customers, vendors, and engineers.

The role emphasizes interoperability with cross-functional teams, troubleshooting, and improving operational tools and documentation to boost reliability and operator readiness.