SAP Utilities Transformation Lead

Accenture; Des Moines (IA); On-site; USD 59,000 - 178,000; Full time

Job summary

Accenture is seeking a seasoned senior consultant to join its Utilities Practice in the United States. You will lead strategic engagements in energy retail and customer service, directing transformation programs, optimizing operations, and delivering client value with SAP-enabled solutions.

You will act as a trusted advisor to executives, shaping roadmaps, driving revenue growth, and mentoring teams across diverse projects. Travel will be required.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

Utilities industry

Client engagement

Team leadership

Business transformation

Change management

Education

Bachelor’s degree or equivalent

Tools

SAP

Job description

Accenture is seeking a seasoned senior consultant to join its Utilities Practice in the United States. You will lead strategic engagements in energy retail and customer service, directing transformation programs, optimizing operations, and delivering client value with SAP-enabled solutions.

You will act as a trusted advisor to executives, shaping roadmaps, driving revenue growth, and mentoring teams across diverse projects. Travel will be required.