SAP Utilities Transformation Lead

Accenture; Charlotte (NC); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a seasoned consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and operational efficiency. You will serve as the primary client contact for senior executives and guide teams through complex projects.

The role emphasizes business development, thought leadership, and mentoring junior team members, with travel up to 100% depending on client needs. Office locations span major US cities.

Qualifications

• Minimum of 3 years of experience in the Utility Industry and customer transformation project delivery.
• Minimum of 2 years of functional SAP experience.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience; if Associate’s Degree, minimum 6 years work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work.

Skills

Utility industry experience

Customer service delivery

Change management

Business advisory

Education

Bachelor's degree or equivalent

Tools

SAP

Job description

Accenture is seeking a seasoned consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and operational efficiency. You will serve as the primary client contact for senior executives and guide teams through complex projects.

The role emphasizes business development, thought leadership, and mentoring junior team members, with travel up to 100% depending on client needs. Office locations span major US cities.