SAP Utilities Transformation Consultant

Accenture; Walnut Creek (CA); On-site; USD 70,000 - 206,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Paid holidays & time off

Job summary

Accenture is seeking a Utilities Transformation Consultant in the United States to help energy clients modernize operations through digital transformation and SAP-driven changes. The role focuses on meter-to-cash processes, customer engagement, and large-scale customer transformation programs.

You will lead engagements, mentor teams, and collaborate with senior executives to shape strategies, win new work, and deliver measurable value at scale while travel may range from 25% to 100% to meet

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

SAP

Meter to Cash

Customer Transformation

Engagement Leadership

Education

Bachelor's degree or equivalent

Job description

Accenture is seeking a Utilities Transformation Consultant in the United States to help energy clients modernize operations through digital transformation and SAP-driven changes. The role focuses on meter-to-cash processes, customer engagement, and large-scale customer transformation programs.

You will lead engagements, mentor teams, and collaborate with senior executives to shape strategies, win new work, and deliver measurable value at scale while travel may range from 25% to 100% to meet