SAP Training Content Designer & Technical Writer

C5MI Insights LLC.; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

C5MI Insights LLC is seeking a Technical Writer & Instructional Designer to translate SAP processes into clear learning materials for clients. You will work with SMEs and technical teams to produce user guides, job aids, and training content using established standards.

Responsibilities include collaborating with SMEs, developing training content, and ensuring materials meet objectives while following style guides and security policies.

Qualifications

• Bachelor's degree or equivalent experience with 1–3 years of relevant work.
• Experience or coursework in instructional design or technical writing.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Collaborate with SMEs to gather information and document requirements.
• Clarify technical concepts with team members and stakeholders.
• Develop training content: user guides, job aids, quick reference cards, presentations.
• Document SAP processes, workflows, and system procedures.
• Incorporate visuals like screenshots and diagrams to enhance materials.
• Design interactive instructional activities for new SAP users.
• Follow style guides and review cycles; submit drafts for lead review.
• Update materials based on feedback and system changes.
• Support training logistics and environments as directed.
• Ensure QA and security policies are followed.

Skills

Strong written and verbal comms

Learn quickly

Instructional design

Technical writing

Graphic design

Microsoft Word

PowerPoint

Excel

Education

Bachelor's degree in English/Communications/Instructional Design/Education or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Job description

C5MI Insights LLC is seeking a Technical Writer & Instructional Designer to translate SAP processes into clear learning materials for clients. You will work with SMEs and technical teams to produce user guides, job aids, and training content using established standards.

Responsibilities include collaborating with SMEs, developing training content, and ensuring materials meet objectives while following style guides and security policies.