SAP Training Specialist & Instructional Designer

OpenKrill; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

C5MI is seeking a Technical Writer & Instructional Designer to develop clear SAP training materials and enablement for client projects. You will translate SAP processes into accessible content with SME input and instructional design standards.

You will work under an experienced developer, producing user guides, quick references, and training materials; collaborate with technical teams, apply templates, and incorporate visuals.

Qualifications

• Bachelor's degree in English, Communications, Instructional Design, Education, or related field, or equivalent experience.
• 1-3 years of relevant experience with a Bachelor's degree, or 2-3 years of relevant experience without a Bachelor's degree (internships, apprenticeships, and military experience count).
• Experience or coursework in instructional design, technical writing, or graphic design.
• Strong written and verbal communication skills, with attention to detail, accuracy, and consistency.
• Working knowledge of Microsoft Word, PowerPoint, and Excel.
• Ability to learn quickly and adapt to new technologies, systems, and processes.
• U.S. citizenship required.
• Must be able to obtain and maintain an active government clearance (requires U.S. citizenship).

Responsibilities

• Collaborates with SMEs to gather information and document requirements for instructional solutions.
• Communicates with team members and stakeholders to clarify technical concepts and confirm accuracy and understanding of content.
• Assists in developing training content, including user guides, job aids, quick reference cards, and presentation materials, that aligns with learning objectives and meets the needs of diverse audiences.
• Documents SAP business processes, workflows, user actions, and system procedures using established templates and standards.
• Captures and incorporates visual elements such as screenshots, diagrams, and process flows to enhance learning materials.
• Participates in the design of interactive instructional activities and exercises that engage new SAP users.
• Follows established style guides, version control practices, and review cycles; submits drafts for review by the lead instructional developer.
• Evaluates and updates documentation and training materials based on user feedback, system changes, and effectiveness reviews.
• Supports the preparation and logistics of training sessions, including materials, training environments, and attendee resources, as directed.
• Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.

Skills

Technical writing

Instructional design

Graphic design

MS Word

PowerPoint

Excel

Attention to detail

Education

Bachelor's degree in English/Communications/Instructional Design/Education

Tools

SAP Enable Now

Articulate 360

Camtasia

Snagit

Visio

Adobe Creative Cloud

Job description

C5MI is seeking a Technical Writer & Instructional Designer to develop clear SAP training materials and enablement for client projects. You will translate SAP processes into accessible content with SME input and instructional design standards.

You will work under an experienced developer, producing user guides, quick references, and training materials; collaborate with technical teams, apply templates, and incorporate visuals.