SAP Program Manager - 100% Remote

SMART CALIBER TECHNOLOGY; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

SMART CALIBER TECHNOLOGY seeks a SAP Program Manager to lead large SAP programs and ensure on-time delivery across client and partner teams. You will establish governance, define methodologies, and mitigate risks with clear action plans.

The role emphasizes extensive SAP expertise, ERP knowledge, and proven PMO leadership. You will collaborate with global stakeholders, manage schedules and budgets, and communicate progress to leadership while ensuring quality and client satisfaction.

Qualifications

• 10+ years in IT with end-to-end software/services delivery.
• 7+ years leading a PMO or large projects.
• Experience in IT services/outsourcing with client engagement.
• Proficient in SAP ERP and SAP S4HANA.

Responsibilities

• Manage a large SAP program or cluster of projects.
• Oversee delivery with client and partner teams.
• Define governance, methodology and best practices.
• Highlight risks early with mitigation plans.
• Develop and maintain project schedules and reports.

Skills

SAP

Program management

Client-facing

PMP/PRINCE2

S4HANA

Leadership

ERP knowledge

Stakeholder mgmt

Education

Engineering/IT or CS degree

Job description

Title: SAP Program Manager / SAP Delivery Program Manager

Location: US- Remote with Travel

Salary+ Bonus+ benefits

About role:

• As Program Manager, you will be responsible for managing a large program or cluster of projects focusing on program governance, defining methodology, best practices and facilitating the use of archives & tools for the Customer Success department.
• Working in close collaboration with customers and partners, he/she ensures that all the programs are running on track and as planned. They ensure to deliver the programs on time and highlight the risks at the earlier stages with clear mitigation.

Responsibilities:

• The successful applicant will be expected to manage a large or a cluster of SAP projects
• Must have extensive experience of working for large IT services/IT outsourcing companies, with strong client-facing and delivery experience
• The role will be focused on customer engagement management and relationships - overseeing project delivery. Working with customer/partner management teams, system owners and their technical architects to ensure timelines for delivery of solutions are understood and any issues /risks documented and actioned/escalated
• Ensure that project processes and approval gateways are defined and met in the delivery plan.
• Establish and maintain a project plan to track and monitor delivery progress for the agreed schedule. Agree on reporting profile with existing business teams to include resource profile, costs and milestone achievement status. Provide reports on status and progress as required
• Manage the Project Time Management Plan defined by the senior management.
• Building schedules for his / her area based on the internal standard WBS, contractual targets and data provided by all stakeholders
• Provide a timely updated schedule/revenue situation, highlighting the gap between the actual and the baseline
• Focus on early identification of potential delays (critical paths), including the status of risks and the margin related to the schedule
• Consolidate, review and present program data and report to Customer Success leadership. Provide data and reports to the management, and provide data on :

• Progress of the project.

• Milestones are being achieved on time or not.
• Progress on mitigation of the risks.
• Financial Data such as budget, margins, and actual costs.
• Timely Dashboard for Business reviews

Qualifications & Skills:

Education

• Bachelor's/Post Graduate in Engineering IT, CS, ECE, & EEE or Equivalent
• Behavioural Competencies
• Demonstrate excellent communication skills (Deutsch/German and English are a must) and be able to influence, negotiate, and communicate at all levels, including Top Management
• Strong knowledge of SAP systems
• Several years of program and client management experience, ability to oversee several details of multiple projects simultaneously
• An in-depth understanding of ERP SAP business solutions as a Program Manager
• Excellent client-facing experience and relationship management experience, PMP/PRINCE 2 Practitioner or equivalent
• SAP S4HANA experience is desirable
• Exhibit good leadership skills with Attention to detail, data Literacy and organisational awareness
• Team Player with prior experience in working with Global teams is preferable.
• Strong people orientation & collaboration skills.

Technical Competencies and Experience

• 10+ years of experience in an IT organisation, involved in end-to-end software services/product development: Should have a minimum of 7 years of experience in managing/leading a project management office.
• The successful candidate will be able to thrive in a highly collaborative workplace and actively engage in the delivery process spread across different geographical locations.
• Strong delivery and process background
• Experience in project/program execution and management