SAP Order Management Program Lead - Global Control Tower

OIA GLOBAL; Chicago (IL); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Training and development

Friendly culture

Bonus incentive

OIA University courses

Milestone recognition

Job summary

OIA Global in the United States is seeking an experienced Program Manager with SAP Order Management expertise to lead the implementation and launch of a next-generation Control Tower across global supply chain operations. Location is flexible in the US from Chicago or Cincinnati.

You will own end-to-end programs, manage cross-functional teams, governance, risk, and budgets, and drive continuous improvement, automation, and strong customer satisfaction.

Qualifications

• 10+ years in Program Management, Supply Chain, Logistics, 4PL, Control Tower, or Operations Transformation.
• 5+ years leading major implementations, mobilisations, or transformation programs.
• Experience working across multiple regions and functions.
• Strong commercial and financial management skills.
• Experience managing executive stakeholder relationships.
• Proven ability to manage risks, dependencies, and change in complex environments.

Responsibilities

• Lead end-to-end program delivery from implementation through stabilization.
• Manage complex, cross-functional workstreams across operations, technology, finance, HR, and customer teams.
• Own governance, risk management, change control, and executive reporting.
• Ensure operational readiness including processes, training, testing, cutover, and launch activities.
• Drive stakeholder alignment and customer satisfaction.
• Lead continuous improvement, automation, and expansion initiatives.
• Manage program financial performance, budgets, and delivery outcomes.
• Support long-term customer retention and growth opportunities.

Skills

Program management

SAP Order Management

Supply chain

Change management

Risk management

Executive reporting

Education

Bachelor's degree

Tools

PMP

PRINCE2

MSP

Job description

OIA Global in the United States is seeking an experienced Program Manager with SAP Order Management expertise to lead the implementation and launch of a next-generation Control Tower across global supply chain operations. Location is flexible in the US from Chicago or Cincinnati.

You will own end-to-end programs, manage cross-functional teams, governance, risk, and budgets, and drive continuous improvement, automation, and strong customer satisfaction.