SAP IS-U Retail Access Management Analyst

MNR Consulting Services; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Innovatech Staffing is seeking an experienced SAP IS-U Retail Access Management Analyst for a remote role with 25% travel to NY or Portland, ME or Orange, CT. You will apply 7+ years of SAP experience to optimize customer service processes and regulatory compliance.

You will act as SME for Retail Access, document requirements, liaise with technical teams, and support process analysis, testing, and implementation of improvements.

Qualifications

• 7+ years of SAP experience with IS-U focus.
• Provide strategic research, analysis, and recommendations for Customer Service processes and performance.
• Document business requirements and ensure compliance with regulatory and internal control requirements.

Responsibilities

• Serve as SME for Retail Access processes including supplier transactions, enrollment, change activities, market requirements, and regulatory support.
• Act as liaison between business and technical teams to translate business needs into technical requirements.
• Support business process analysis, workflow optimization, testing, validation, and implementation of operational improvements.

Skills

SAP IS-U experience

Business analysis

Regulatory compliance

Job description

SAP IS-U Retail Access Management Analyst

Location: Remote with 25% travel to NY or Portland, ME or Orange, CT

Work Authorization: any valid US work authorization

Job Description

• 7+ years of SAP experience and must have IS-U experience
• Provide strategic and in-depth research, analysis, and recommendations related to Customer Service business processes, operational performance, and continuous improvement initiatives.
• Document business requirements and support compliance with applicable regulatory, operational, and internal control requirements.
• Serve as a subject matter expert (SME) for Retail Access processes, including supplier-related transactions, enrollment and change activities, market requirements, exception management, and regulatory and operational support.
• Act as a liaison between the business area and technical support organizations to ensure business needs are properly documented and translated into technical requirements.
• Support business process analysis, procedure development, workflow optimization, issue resolution, testing, validation, and implementation of operational improvements.