SAP FSM (Field Service Management) Consultant

Global Business Ser. 4u; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a skilled SAP FSM Consultant to lead the implementation and optimization of SAP FSM solutions. This fully remote contract position offers an exciting opportunity to work on global projects, focusing on end-to-end service management and workforce scheduling. You will play a crucial role in designing and configuring FSM modules, ensuring seamless integration with SAP S/4HANA, and enhancing service operations. If you have a passion for technology and a drive to improve business processes, this role is perfect for you.

Qualifications

• Experience in SAP FSM implementation with a focus on configuration and customization.
• Strong skills in designing FSM modules and ensuring seamless integrations.

Responsibilities

• Lead SAP FSM implementation projects and enhance service efficiency.
• Conduct system testing and provide user training for FSM best practices.

Skills

SAP FSM Implementation

Work Order Management

Smart Scheduling

Mobile Workforce Management

Integration with SAP S/4HANA

Business Process Optimization

User Acceptance Testing (UAT)

Mobile Enablement (iOS, Android)

Tools

SAP BTP

CPI

APIs

Job description

We are looking for an experienced SAP FSM (Field Service Management) Consultant to support the implementation, configuration, and optimization of SAP FSM solutions.

The role will focus on end-to-end service management, workforce scheduling, mobility enablement, and integration with SAP S/4HANA or SAP ECC. This is a fully remote contract position for 12 months, supporting global projects and business transformation initiatives.

Key Responsibilities:

1. SAP FSM Implementation:

   Lead or support SAP FSM implementation projects, including configuration, customization, and enhancements.

2. Solution Design and Configuration:

   Design and configure FSM modules such as Work Order Management, Smart Scheduling, Mobile Workforce Management, and Service Execution.

3. Integration:

   Ensure seamless integration between SAP FSM and SAP S/4HANA, SAP ECC, SAP Service Cloud, and third-party systems using SAP BTP, CPI, or APIs.

4. Business Process Optimization:

   Collaborate with service operations, field technicians, and IT teams to improve service efficiency and workforce utilization.

5. Mobile Enablement:

   Enable FSM functionalities on mobile devices (iOS, Android) to facilitate real-time field operations.

6. Testing and UAT:

   Conduct system testing, user acceptance testing (UAT), and go-live support to ensure smooth deployment.

7. User Training and Documentation:

   Provide end-user training, create knowledge transfer documents, and ensure adoption of FSM best practices.

8. Support and Enhancements:

   Troubleshoot FSM-related issues, provide post-go-live support, and implement continuous improvements.